Director of Help Desk

Widepoint CorporationColumbus, OH
467d$85,000 - $90,000

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About The Position

The Director of Help Desk at WidePoint Integrated Solutions Corp. is responsible for overseeing the help desk operations, ensuring high-quality customer service and effective problem resolution. This role involves managing the help desk team, setting performance goals, and aligning departmental activities with the overall business strategy. The Director will lead initiatives to improve technology support and provide vision and leadership for long-term success in a fast-paced environment.

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