Director of Health Services - RN

Eben Ezer • River Falls, WI

102d • $92,664 - $130,811

About The Position

This Ebenezer nursing leadership role is responsible for overseeing all aspects of nursing services, ensuring exceptional care delivery and full compliance with regulatory standards. The position provides strategic and operational direction for assisted living/memory care nursing staff and maintains 24/7 accountability for nursing operations and resident care. The Sycamore of River Falls is a growing, full-service senior living community with 84 apartments including 68 blended independent and assisted living and 16 memory care apartments in a secured neighborhood on first floor. The property has four villa patio twin home units with two bedroom and three bedroom options for active, independent seniors. The apartment building consists of a variety of studios, one-bedroom, one-bedroom plus den, and two-bedroom units. The underground parking garage has 50 parking stalls, maintenance rooms, and residents' storage area. Full time, salaried position offering generous benefits, including education funds and RN student loan repayment!

Requirements

• Associate of Arts or Vocational/Technical Training
• 3 years relevant experience
• WI Registered Nurse (RN) License
• Basic Life Support (American Heart Association, Red Cross or MTN) Upon Hire

Nice To Haves

• Bachelor's Degree or higher
• 3 years or more years experience

Responsibilities

• Oversees senior Resident Centered Care: Ensures the development of RN assessments and the implementation of individual resident care plan/service agreements that attain or maintain the highest level of physical, mental, and psycho social well-being of the resident.
• Ensures that care planning incorporates Honoring Choices (POLST) and Resident Bill of Rights.
• Ensures appropriate resident/family participation and education in the care planning/service agreement processes.
• Ensures Clinical Compliance: Effectively plans, organizes, directs and implements comprehensive health care program.
• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards and Ebenezer's philosophy of care.
• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually provide health care services consistent with best practices.
• Oversees site compliance with all applicable regulations including, but not limited to, WI Board of Nursing, Wisconsin State Home Care Licensure, HIPAA, OSHA, CLIA, & Medicaid.
• Advises administration in matters related to nursing services and environmental safety enlisting compliance specialists as appropriate.
• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates effectiveness of these actions.
• Manages nursing department budget: Participates in budget development and monitors budget compliance.
• Provides leadership and general oversight of the nursing department: Develops goals with nursing staff and holds them accountable to their job responsibilities.
• Provides on-going support to and encourages professional development of leadership team.
• Establishes and monitors an effective staffing model and ensures efficient use of staffing resources.
• Oversees delivery of all services provided by care providers and ensures staff compliance with all pertinent regulations and Ebenezer policies and procedures.
• Establishes on-going training programs for nursing staff consistent with applicable local, state and federal regulations.
• Monitors employee satisfaction and leads the development of appropriate employee engagement strategies.
• Ensures 24 hour availability of RN on-call.
• Performs essential functions of any health care team member if required.
• Leads and/or Performs Coordination of Resident Care: Ensures availability of adequate tools to support implementation of resident care plan.
• Encourages collaboration with community resources to meet full complement of resident identified needs.
• Ensures accurate and timely communication of resident care plan needs with all internal departments such as dietary, billing, etc.
• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.
• Ensures that assessments are consistently completed in a timely manner and that MD orders are updated to validate care plans.
• Supports a marketing plan aimed at full occupancy: Strives to create a culture of services excellence through role-modeling, training and coaching nursing staff in the principles and practices of customer service.
• Collaborates with Ebenezer marketing team and assists with marketing and outreach initiatives.
• Collaborates with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions.

Benefits

• Medical, dental, vision plans
• Life insurance
• Short-term and long-term disability insurance
• PTO and Sick and Safe Time
• Tuition reimbursement
• Retirement
• Early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: Associate degree