Director of Global Education

University of Redlands•Redlands, CA

44d•$68,640 - $94,000

About The Position

Reporting to the Associate Provost for Faculty & Senior International Officer, this position oversees all aspects of undergraduate and graduate global education, currently decentralized across the College and Schools. Key responsibilities include sustaining a University-wide culture of best practices in international education; advocating for study away as a high-impact practice; expanding access and advancing diversity, equity and inclusivity in relation to global education; cultivating and evaluating external program providers; advising students into program selection and managing the application process; risk management; managing processes related to exchange students; and building support structures to enhance the experience of international and exchange students. Among the University’s global education opportunities are exchanges (both with institutions within the United States and abroad), direct enrollment partnerships, third-party providers, and short-term, faculty-led travel courses.

Requirements

Master’s degree from an accredited institution, or equivalent combination of education and training that provides the requisite knowledge, skills and abilities.
Substantial experience in an international office advising F-1; J-1 students; and M1.
Experience developing and managing complex budgets, using Excel, and ensuring fiscally sound expense approval and management processes.
Commitment to excellence in service while working with individuals from diverse cultures and various constituencies.
Strong intercultural communication skills, cultural understanding, and diversity appreciation.
Dedication to professional development and commitment to global learning.
Strong communication (spoken, written, and presentation), advising, organizational leadership, and teamworking skills.
Ability to organize and manage multiple tasks and responsibilities.
Proficiency in use of education abroad and team/office management relevant computer software applications.
Knowledge of and experience in international affairs, education, or studies.
Knowledge of current international events and issues.
Understanding of the field of global education (curriculum integration, crisis management, risk mitigation, experiential learning, student recruitment, etc.)
Ability to understand and apply assessment in program evaluation.

Nice To Haves

Previous work experience in an Education Abroad or international office setting.
Experience teaching globally relevant topics in a higher education academic setting.
Experience living, studying, or traveling abroad.
Proficiency in English and at least one other language.
Experience with higher education administration, budgets, financial procedures, policy development, and strategic planning.
Familiarity with university admissions procedures, international admissions, financial aid, academic advising, risk mitigation, student duty of care, and international travel risk management.
Familiarity with visa and immigration issues for domestic and international students.
Familiarity with US and international educational systems.

Responsibilities

Serving as the University’s lead on cultivating and evaluating exchange institutions, direct enrollment partners, and third-party providers.
Leading all necessary processes relating to the above programs, e.g. issuing and updating contracts, MOUs, exchange agreements.
Expanding opportunities for University-wide educational programs at our international campus in Salzburg, Austria in collaboration with the Associate Provost and Deans.
Expanding opportunities for study-away and international student support programs on the Los Angeles campus, in collaboration with the Associate Provost and Deans.
Managing faculty travel courses by advising faculty on budget preparation, travel itineraries, risk management, and recruitment.
Supervising the Office of Global Education staff, graduate interns, and student workers.
Managing the finances and budgets for all University of Redlands study away programs.
Evaluating budget model for the University’s study away programs and working toward centralization of those budgets within OGE together with the Associate Provost.
Representing the Office of Global Education at information sessions, travel fairs, prospective student visit days, new student orientations, and professional meetings.
Collaborating with University administrators and faculty on global education as a strategic priority for student success, cultural competency and campus diversity/inclusivity.
Administering both internal and external grants and scholarships for undergraduate study abroad (Gilman, Fund for Education Abroad and Freeman Asia) and pursuing new sources of funding.
Representing global education in ongoing retention and student success efforts, together with the Associate Provost.
Supporting first-generation and BIPOC students in pursuing study-away opportunities through initiatives such as the Study Away Ambassadors program Collaborate with enrollment and student success teams in the Schools to expand and enhance DEIB efforts related to global education in those units.
Planning, coordination and assessment of programs and events to foster international student belonging, development, and retention together with the Assistant Director of International Student & Scholar Success and collaborating across the institution to create additional engagement opportunities.
Leading processes related to assessing program quality, conducting periodic site visits, administering student program evaluations, and discontinuing programs based on assessment.
Collaborating with Study Away Advisory, academic units and shared governance on assessment of student learning related to global learning
Executing international student orientation and managing pre-arrival communication with international students together with OGE team.
Maintaining Terra Dotta online platform for program listing and searchability, ensuring ease of student interface and tracking enrollments across programs.
Managing enrollment distribution across program type to align with budget constraints, in tandem with Study Away Advisory faculty.
Meeting with current and prospective students to provide tailored study away information meeting their educational goals.
Conducting general information, orientation, pre-departure, and re-entry sessions for students.
Communicating administrative and risk management policies, procedures, and deadlines involving study away.
Leading the Office of Global Education in providing support, community, and advocacy institution-wide on behalf of international students and scholars.
Coordinating visas with the Austrian Consulate for the Salzburg campus.
Serving as Responsible Officer for the Department of State and supervising all Alternate Responsible Officers (ensuring ongoing training and best practices related to “J” visas).
Staying current on changing regulations and federal policies affecting international student and scholar services.
Supervising all processes and authorizations for J-1 students, including issuing DS-2019s, travel signatures, and other immigration documents.
Supervises and monitors performance of the Office of Global Education team and assesses outcomes, hiring, recruitment, and discipline per policy.