Director of Fundraising Operations

The Michael J. Fox Foundation For Parkinson's Research • New York, NY

278d • $130,000 - $160,000

About The Position

The Michael J. Fox Foundation for Parkinson's Research (“the Foundation”) is seeking top talent for its Director of Fundraising Operations position. Reporting to the VP, Head of Growth & Enablement, this position will oversee three pillars of work: Technology & Tools, Portfolio Services, and Operational Strategy. This role leads a growing and talented team and partners within the Fundraising Strategy & Operations department. This position partners with fundraisers to build operational support for a multi-billion-dollar comprehensive campaign. This is a hybrid-flex position that will require in-person attendance on a semi-regular basis at MJFF's office in New York City.

Requirements

• Relevant experience overseeing nonprofit fundraising operations
• Relevant experience overseeing fundraising technology, tools, or products
• Relevant experience managing donor portfolio operations; experience with Major, Principal Giving Operations is a must
• Relevant experience leading a large team, coaching and cultivating talent
• Ability to increase efficiencies and identify gaps in operational processes
• Understanding of donor lifecycle, moves management, fundraising strategies, and core principles
• Understanding of gift administration, processing and coding
• Experience overseeing fundraiser uptake of CRM, Salesforce preferred
• Excellent communication skills, written and verbal; diplomatic and able to be solutions-oriented in complex environments
• Experience creating a psychologically safe environment for team members
• Comfort asking questions to people, no matter their title
• Thorough, and a willingness to learn and collaborate across expertise

Responsibilities

• Lead the fundraising operations group in providing consistent, high-quality operational support to fundraisers and strategists across Development
• Set core Key Performance Indicators (KPIs) for the fundraising operations group, reporting quarterly and optimizing the team to support continuous improvement
• Develop and implement tools, processes and projects that streamline and enhance Principal, Major, Corporate, Planned and Annual portfolio operations
• Partner with the Director of Donor Relations to build an internal tracking system for proposals, restricted gifts, multi-year asks and gift agreements to be monitored by Research and Development leadership
• Enhance and oversee the donor pipeline infrastructure, collaborating with core stakeholders on needs and dependencies from prospecting, analytics, and fundraising
• Audit and improve special events operations, from registration to post-event reporting
• Partner with leadership on Development and Technology to align on enterprise infrastructure updates to support the fundraising team
• Oversee a growing team of operations professionals and drive a high-impact culture
• Partner with the Director of Prospect & Research Development to augment existing operations infrastructure to track prospective donors via moves management
• Implement standardized tools, processes and support for donor portfolio hygiene; partner with Development leaders to implement standardized and scalable solutions for each bespoke portfolio
• Partner with the fundraising analytics and CRM teams to improve tracking and attribution modeling for fundraising campaigns
• Oversee and update regular training for frontline fundraisers to increase adoption of SalesForce, Classy, and other fundraising tools
• Partner with the Growth team to enhance standard operating procedures and resources for centralized knowledge management

Benefits

• 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
• Competitive dental and vision plans
• 401(k) plan with 6 percent employer contribution
• Flexible spending accounts
• Employer paid life and disability insurance
• 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4
• Two ways of working: hybrid-flex, or remote work
• Employees are also eligible for a discretionary bonus on an annual basis
• The Foundation provides staff and leadership cultivation through regular training courses and events

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations