Director of Front Office
North Point Hospitality Group, Inc.•Savannah, GA
12h
About The Position
The Front Desk Manager is a member of the property Management Team. This role is responsible for assisting in the overall management of Front Office Operations, including coaching to the Front Office staff, responding to guest needs and upholding the Guest Service Principles in all matters.
Requirements
- Bachelor’s degree preferred
- 4-6 years’ related experience
- 3+ years management experience
Responsibilities
- Trains and develops front desk staff
- Strategically works with the Rev-Max team to manage room inventory and maximize revenue through strategic allocation and up-selling initiatives.
- Oversees transactions, billing and rate management
- Interacts with other departments to meet guest needs
- Ensures guest satisfaction and address concerns when needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
