Director of Food Service

Mini Melts of America Inc • Trevose, PA

3d

About The Position

Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We’re on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint.

At Mini Melts, you’ll join a team that values creativity, accountability, and collaboration. We offer a vibrant and supportive work culture where your expertise can directly influence company growth. Here, your leadership won’t just be recognized — it will shape the next chapter of our success story.

We’re seeking a dynamic and strategic National Accounts Manager to drive growth across the colleges, universities, travel, and other non-commercial foodservice segments. In this high-impact role, you’ll own the national sales strategy—building partnerships, expanding market presence, and fueling sustainable growth for our brand. You’ll work cross-functionally with marketing, operations, and product development teams to create value-driven programs tailored to customer and channel needs, while cultivating relationships with major players in the foodservice industry.

Requirements

• 8–10 years of progressive sales leadership experience in foodservice, ideally within colleges & universities or travel sectors.
• Proven success managing national accounts and complex customer relationships.
• Deep understanding of foodservice distribution, contract management, and industry dynamics.
• Exceptional negotiation, communication, and relationship-building skills.
• Self-motivated, strategic thinker with a passion for the food industry.
• Bachelor’s degree in Business or a related field required.
• Willingness to travel as needed.
• Strong interpersonal and communication skills; able to influence at all organizational levels.
• Analytical problem-solver with the ability to make sound decisions under pressure.
• Proficient in Microsoft Office Suite
• Self-starter with the ability to work independently and manage multiple priorities.

Nice To Haves

• Experience in frozen food is a strong plus.
• experience with safety management systems a plus.

Responsibilities

• Develop and execute the national sales strategy across key non-commercial segments including education and travel.
• Identify and capture growth opportunities within new and existing accounts; establish measurable goals and KPIs by region and segment.
• Build and maintain strong relationships with national and regional accounts such as Aramark, Sodexo, Compass, and major campus dining and travel operators.
• Collaborate internally to ensure alignment across marketing, operations, and product development teams.
• Negotiate contracts, pricing, and promotional programs to maximize both volume and margin growth.
• Represent the brand at industry conferences, trade shows, and customer events to enhance visibility and strengthen our market influence.
• Track and report on sales performance, pipeline progress, and key business metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager