Director of Food & Beverage

Spooky Nook Sports Ohio LLC•Cincinnati, OH

1d•Onsite

About The Position

The Director of Food and Beverage leads all Food and Beverage operations throughout Spooky Nook Sports Complex & The Warehouse Hotel. In addition to the brick-and-mortar food locations throughout the complex, the Director of Food and Beverage also plans and coordinates all banquets, restaurant, and concessions strategies for events with the help of the sales team, and focuses on maximizing revenue and limiting expenses. Specialty, seasonal, and concessions menu creation and execution is vital to the success of this position. This team leader will create, communicate, and reinforce the long-term vision of the food service areas as well as lead a high performing team to manage the day-to-day operations. This position entails active management in the Food & Beverage outlets, catering space and kitchen when required. Food and Beverage directors are involved with all full-service hospitality establishments' day-to-day functions, including staff management, guest interactions, office administration duties, vendor communications, and labor costs. They oversee the management of staff and may address issues that subordinate management are unable to resolve. They are required to ensure that compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines. This is a hands-on position that requires active, vigorous leadership.

Requirements

21 years of age or older
10+ years in the food and beverage field, with Multi-themed Concessions, Restaurant & Catering experience. 8+ years of management experience of at least 3 direct reports
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality/Food Service field
Familiarity with operational functions of a sports & entertainment venue
Skilled in financial analysis, budgeting, scheduling, menu planning, pricing, preparation, and analysis
Understanding of purchasing and inventory management
Experience with restaurant POS systems
SERVSAFE & Alcohol Management Certifications that are current
Strong leadership skills; Inspires respect and trust from others; provides vision, inspiration, and guidance. Experienced in setting goals and developing individuals.
Highly dependable with a history of consistent attendance and punctuality
Demonstrates a motivational and friendly attitude towards guests, and fellow team members. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations

Responsibilities

Directs the Executive Chef, Food & Beverage Managers, Banquet Manager & Restaurant Managers
Build and maintain positive relationships with our guests, peers, superiors, and team members
Plan and direct the functions of the administration and planning of the Food and Beverage Department to meet the long-term and daily needs of the operation
Achieve goals for budgeted food sales, beverage sales, labor costs and profitability
Exceed overall financial expectations of each outlet by creating, implementing, and ensuring proper procedures in purchasing, workflow, menu development, labor scheduling, cost control, and revenue generation
Coordinate with all departments for the successful implementation of new food & beverage initiatives and operational improvements; including developing long & short-term goals to ensure financial targets are being met regarding cost of goods, labor costs, and daily operating expenses
Support the Executive Chef in developing and executing all special event menus for events and to meet the needs of changing demographics
Clearly describe, assign, and delegate responsibility and authority for the operation of the various food and beverage sub-departments including concessions, banquets, bars, and kitchens
Execute food and beverage and culinary needs with a hands-on approach
Work with the marketing department to plan and coordinate external and internal marketing and sales promotion activities for the food and beverage department
Monitor the performance of the outlets through verification and analysis of customer satisfaction reviews and financial reports
Assist the management team with interviews, hiring, training, and recommend discipline and/or termination when appropriate
Implement knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity and profit
Develop operating tools for modern management principles, e.g., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control etc.
Manage all key performance measures for direct reports within the food and beverage department
Lead managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
Regularly review and evaluate the degree of guest satisfaction of the individual outlets and banquet service. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by team members and guests
Recognize and adapt to changes in the customer market, or a change in the competitive environment
Plan and administer a training and development program within the department which will provide well-trained associates at all levels.
Develop all Standard Operating Procedures for the Food and Beverage department in every area
All other duties as assigned

Benefits

Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child watch (3-hour increments)
Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
Local business discounts