Director of Food & Beverage

Omni Hotels & Resorts•Hot Springs, VA

About The Position

The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description Responsible for the management of all aspects of the Food & Beverage Division functions, in accordance with hotel standards. Will oversee and direct the operation of the Banquet functions, Lounge, Room Service, Mini Bar, and Restaurant facilities. Will direct, implement and maintain a service and management philosophy which serves as a guide to respective staff. Responsible for the overall fianancial performance of the Food & Beverage division.

Requirements

Minimum of five years experience as a food and beverage leader in a luxury hotel.
Must have a four-year college degree, or equivalent experience.
Must have a proven track record of motivating managers and associates to meet and exceed goals and to provide the highest quality experience for our guests.
Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.
Strong computer and technical skills to include Micros and on-line purchasing systems.
Ability to track and analyze department turnover trends with demonstrated ability to identify and implement corrective action steps if necessary.
Demonstrated ability to mentor and develop growing talent for the company.
Demonstrated ability to handle progressive discipline/coaching discussions.
Proven ability to engage associates at all levels.
Demonstrated ability to work with Sales and Catering leadership.
This individual must be willing to work flexible hours as needed during busy times and high profile events.
Must meet standards of appearance.
Candidate must be able to work in a fast paced environment and be able to handle multiple priorities.
Candidate must have extensive hands-on food and beverage knowledge and experience including multiple outlets, banquets, and P&L responsibilities.

Responsibilities

Responsible for obtaining maximum results in the utilization and appearance of the food and beverage outlets, the quality levels, performance, and standards of service.
Coordinate the development, interpretation and implementation of operating procedures, training programs, work schedules, rules and regulations for food and beverages staff.
Manage all labor costs, budgeting, purchasing, inventory, and maintenance of all food and beverage equipment and supplies.
Develop action plan if food and beverage costs are off target
Develop action plan if other expenses and labor are off target
Review production planning for forecasted covers.
Review daily high-cost item inventory control sheets and food cost comparison to potential.
Compare average checks and develop action plans if average check falls below budget.
Monitor to ensure that all stations are working with production sheets and amounts are produced as listed on those production sheets.
Ensure that amounts are sufficient for forecasted covers.
Make sure that cooks follow recipes and that food for banquets is not being overproduced.
Stream-line coordination of Food and Beverage products served in Banquets.
Check portions for size as established in menu item recipe.
Check that food products meet purchasing specs.
Check that there is no free pouring of liquor.Develop new and analyze existing procedures to provide quality services and increase guest satisfaction
Handle guest requests and concerns
Develop and maintain effective communications between all operating departments.
Develop new and analyze existing procedures to provide quality services and increase guest satisfaction
Handle guest requests and concerns
Develop and maintain effective communications between all operating departments.
Ensure that plates meet specs and pictures.
Ensure that specials served have price value relationship.
Check on pick-up time for service personnel.
Check that food items in kitchen area are properly stored.
Ensure that sanitation standards are met (local Health Code Requirements).
Monitor waste in kitchen, garbage pails, on the line, in the refrigerator and walk-in areas.
Ensure quality in employees’ meal product.
Ensure buffets and coffee breaks set ups, table tops and uniforms for banquets.
Ensure service to all guests follows established standards, is consistent, efficient and courteous.
Prepare annualized budget for F&B Division, participate in P&L Reviews, adjust throughout year to obtain annualized financial goals.
Perform any other duties required by senior management.