Director of Food & Beverage (F&B)

Hotel Indigo Dallas Downtown•Dallas, TX

About The Position

As the Director of Food & Beverage (F&B), you will lead the operation and people responsible for all of the food and beverage offerings to our guests. As a director, this role strives to continually improve the guest experience and maximize the financial performance of the F&B division overall.

Requirements

Minimum 4-5 years of experience in a boutique luxury brand hotel and 5 years of management experience
Has strong attention to detail
Experience managing a high volume operation.
Budgeting, forecasting, sales experience preferred.
Proven ability to lead and develop a team.
Able to communicate effectively with management team, guests and team members
English reading, writing, math and computer skills required
Ability to taste and evaluate food and beverage products
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts

Nice To Haves

Candidates with a Hospitality Degree are preferred.

Responsibilities

Establish and achieve quality and guest satisfaction goals by holding the team accountable to service standards
Supports and communicates Company initiatives
Develops and recommends all menus, promotions, and programs
Creates and executes marketing plan to build sales
Work closely with the Culinary Team to ensure proper execution for events and daily dining
Drive sales and control costs to deliver optimum business results for all areas of accountability.
Communicate repairs and maintenance needs and requirements to the maintenance team
Executes primary relationship with business and key revenue client/partners
Regularly obtains feedback from guests to improve operations
Work with Sales and Events Team to ensure client satisfaction at all events
Ensure the team collectively stays relevant with industry trends and advancements
Ensure menu/beverage/facility knowledge of staff
Ensure proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions.
Maintain an excellent work environment for your team members
Uses all performance management tools, including development plans, to provide guidance and feedback to team
Promotes a cooperative work climate, maximizing productivity and morale
Interviews, hires, trains and develops team members
Provide in the moment coaching and on-going development for every member of your team to ultimately ensure an exceptional guest experience
Ensures that daily walk through are done to maintain critical standards for product quality, service speed, cleanliness and sanitation.
Ensures that all security, safety and sanitation standards are achieved
Follows and enforces responsible alcohol service policies
Achieves assigned budget goals
Oversees execution of required reporting
Monitor budget and control expenses (beverage cost, labor, etc.)
Implements cost controls as needed to achieve positive financial results
Oversee all banquets including set up, preparation, cooking and serving.
Manage banquet and dining room operations: Ensure excellent guest experience at special events and daily restaurant dining Continual development of staff at all levels Maintain facility cleanliness and organization with great attention to detail Manage dining room reservations and close building on assigned nights
Execute Special Events: Event Preparation, Set-Up, Meal Service, Bar Service, Clean-Up, etc. Such events include but are not limited to: Weddings, Showers, Banquets, Etc. Easter Brunch, Mother’s Day Brunch and Breakfast with Santa Create house run events (ex: wine tasting dinners)