Director of Food and Beverage

Marriott International • San Francisco, CA

401d • $189,000 - $235,000

About The Position

The Director of Food and Beverage serves as the strategic business leader for the food and beverage operations at The Westin St. Francis San Francisco. This role encompasses overseeing restaurants, bars, room service, and banquets/catering, ensuring that the culinary operations align with brand service strategies and meet customer needs. The position focuses on maximizing financial performance, enhancing employee satisfaction, and developing strategies to exceed customer expectations while delivering a strong return on investment.

Requirements

• High school diploma or GED with 6 years of experience in food and beverage, culinary, or event management; or a 2-year degree in a related field with 4 years of experience.
• Strong knowledge of customer service principles and processes.
• Experience in financial resource management and budget development.
• Understanding of business and management principles for strategic planning and resource allocation.
• Ability to analyze market dynamics and develop strategies to drive business results.

Nice To Haves

• Experience in a luxury hotel or high-end restaurant environment.
• Knowledge of current food and beverage trends and innovations.
• Strong interpersonal and communication skills for effective team leadership.

Responsibilities

• Oversee the development and implementation of departmental strategies for food and beverage operations.
• Ensure the food and beverage operation meets brand target customer needs and employee satisfaction.
• Develop and manage the Food and Beverage budget, monitoring sales to meet revenue goals.
• Lead and mentor the food and beverage leadership team, fostering a culture of trust and cooperation.
• Establish and maintain open communication with the food and beverage team and direct reports.
• Review financial reports to assess performance against budget and make recommendations for improvements.
• Identify opportunities to increase profits and enhance service quality.
• Ensure compliance with cash control and liquor control policies in food and beverage areas.
• Provide exceptional customer service and address areas for improvement based on guest feedback.

Benefits

• Comprehensive health care benefits
• 401(k) plan with up to 5% company match
• Employee stock purchase plan at 15% discount
• Accrued paid time off including sick leave
• Life insurance and group disability insurance
• Travel discounts
• Adoption assistance
• Paid parental leave
• Health savings account
• Flexible spending accounts
• Tuition assistance
• Pre-tax commuter benefits
• Wellness benefits and incentives such as stock awards and deferred compensation plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 10,001+ employees