Director of First Impressions

Keller Williams Realty • White Plains, NY

439d • $40,000 - $50,000

About The Position

The Director of First Impressions (DFI) at Keller Williams NY Realty is a vital role responsible for overseeing the front desk operations and providing executive assistant functions. This position is essential for maintaining a welcoming and organized office environment while supporting agents with their resource needs. The DFI will also play a key role in onboarding and retaining new recruits, contributing to the overall success of the office.

Requirements

• Proficient in Google Suite and Microsoft Office (Publisher, Word, Excel, PowerPoint).
• Excellent phone skills and phone etiquette.
• Strong verbal and written communication skills.
• Ability to manage tasks with little stress.
• Professional appearance and outgoing personality.
• Ability to handle challenging people and situations gracefully.

Nice To Haves

• Real estate office experience is a plus.

Responsibilities

• Oversee front desk operations and ensure a welcoming environment.
• Answer multiple phone lines with warmth and friendliness.
• Maintain office supplies and equipment.
• Assist agents with office resource needs.
• Ensure the overall appearance of the office is neat and productive.
• Play a role in onboarding and retention systems for new recruits.

Benefits

• Opportunity for growth within the organization.
• Full-time position with a consistent schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed