Director of Financial Crimes, Strategy and Technology

Hancock Whitney Bank-posted 14 days ago

Full-time • Director

Onsite • New Orleans, LA

1,001-5,000 employees

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Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This position is located in office in New Orleans, Louisiana area or in Gulfport, Mississippi. You will succeed in this role if you bring the following qualities: a fundamental understanding of payments and financial products, the technologies that support them, and the associated financial crimes risks the curiosity and drive to constantly survey the financial crimes landscape and identify leading technology solutions that align with and support the company’s business strategies and objectives the discipline to consistently design technology processes and workflows that both protect against financial crimes and can be deployed in an effective and timely manner the vision to position financial crimes solutions as a strategic advantage that enables business and powers growth when appropriately deployed the ability to foster strong partnerships across diverse stakeholders to gain consensus and reach mutual objectives Partner with Product, IT, Operations, Retail and Commercial teams to embed proactive, seamless fraud and AML strategies within delivery channels and services Collaborate with the Financial Crimes Data Analytics team to translate fraud patterns and AML scenarios into model features for the successful deployment and maintenance of technology solutions Consult with Fraud & AML Operations teams for alert and case feedback and validation of coverage You are a good fit for this role if you enjoy solving for challenges and are always asking “what next?” – How do we respond to constant shifts in fraud tactics? How do we prepare for the new risks of increasingly faster payments and client onboarding expectations? How can we reduce client friction in a digitally driven environment without increasing risk?

Formulates and executes the Company’s vision and enterprise strategy to lead the center of excellence fraud organization with focus on the development key areas of Strategy, Operations, Analytics, and MIS.
Manages enterprise fraud team and departmental practices as it impacts P & L while supporting fraud P & L for other lines of business.
Develops and maintains all fraud risk policies to strengthen the Company’s understanding of Fraud risk management, by incorporating risk considerations in all activities undertaken to enhance client and shareholder value.
Monitors effectiveness, identifies emerging fraud risk issues, and initiates mitigating strategies to manage fraud losses throughout the organization.
Leverages fraud analytics to support key strategic initiatives for growth, innovation, and fraud risk mitigation.
Maintains effective partnerships with executive stakeholders and lines of business.
Communicates current and future state of fraud landscape to stakeholders by developing presentations, analysis, and recommendations.
Serves as the SME representing Enterprise Fraud by participating in executive level committees, leading fraud related committees, and providing fraud strategy and metrics to the Board.
Builds a strong talent strategy for future with continuous improvement culture to include process improvement, effectiveness, and efficiency centered on the client.
Ensures effective governance and compliance with all regulatory matters.
Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws
Provides guidance and oversight to and is responsible for the coordination and evaluation of the assigned team.
Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems.

Master’s Degree in Business/related field, or equivalent experience
10+ years of relevant fraud management experience with exposure to different verticals (Examples include payment card fraud, check fraud, ACH/wire, loans)
Must have deep understanding of fraud management techniques, systems and solutions, policies, and governance across the customer lifecycle
A solid understanding of customer types, regulatory expectations, fraud, technology systems, data analytics, and customer behavior impact on corporate risk
Must possess excellent writing and communication skills with senior executives
Strong people management, organizational change management, and project management skills
Experience working as part of a large cross-functional team and experience presenting findings/recommendations to senior management/executive directors
Ability to work under stress and meet deadlines
Ability to operate related equipment to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.

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