Director of Field Engineering - nRF Cloud
About The Position
As the Director of Field Engineering at nRF Cloud, you will serve as the technical bridge between our product, customers, and go-to-market (GTM) teams. You will combine deep technical expertise with strategic business acumen to help shape how nRF Cloud's technology is adopted, deployed, and scaled in the field. This role is both strategic and hands-on: you will guide product direction through customer insights, act as a trusted technical advisor to our clients, and champion Nordic's vision for Device Lifecycle Management within the broader industry.
Requirements
- 10+ years of experience in software engineering, solutions architecture, or field technology leadership roles.
- Proven success bridging technical and commercial domains-ideally in SaaS, embedded systems, or developer-focused products.
- Strong understanding of embedded systems, Linux, bare-metal, and device-level engineering.
- Excellent communication and presentation skills, with the ability to translate complex technical concepts for both engineers and executives.
- Demonstrated ability to influence product direction through customer insights and market feedback.
Nice To Haves
- Experience representing organizations externally at events or conferences is a plus.
Responsibilities
- Technical Leadership: Stay at the forefront of emerging technologies and industry trends, providing thought leadership and technical direction across customer and internal engagements.
- Technical Evangelism: Represent Memfault at conferences, industry events, and customer meetings to advocate for Device Lifecycle Mangement best practices.
- Solution Design: Partner with customers and prospects to understand their requirements, identify opportunities, and design Memfault solutions that drive measurable impact.
- Product Strategy: Pair feedback from the field with your experience and intuition to influence the product direction and the strategy of the business.
- Cross-Functional Collaboration: Work closely with Sales, Marketing, and Product teams to ensure technical alignment and maximize customer outcomes relative to effort.
- Engineering Management: Manage a team of field engineers across multiple geographies. Coach, advise, and support team members to help them achieve their full potential.
Benefits
- The salary range for this role is (164.000 - 258.000 USD). Exact salary is determined by skills, qualifications, and experience.
- This role participates in our total rewards program, which includes an annual discretionary bonus and a long-term incentive plan.
- Medical and Dental benefits. 100% employer-paid option for employees.
- Health Savings Account or Flexible Spending Account
- Other voluntary benefits available, like disability and life insurance
- 401 (k) with employer match
- Generous family-friendly leave policies for vacation, personal time, sick time, and parental leave
- Opportunities for professional development and mentorship
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Computer and Electronic Product Manufacturing
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
