Director of Family Services - Williamsbridge

HOMES FOR THE HOMELESS, INC • New York, NY

82d • $68,959

About The Position

We are excited to invite a passionate and experienced Director of Family Services to join our team! Homes for the Homeless (HFH) is searching for a Director of Family Services for our Families w/ Children facility in the Williamsbridge area of the Bronx. As a Director of Family Services, you will aid in our mission of supporting homeless families with children with emotional support, benefits referrals, housing and case management services. You will be responsible for meeting standards created by the New York City Department of Homeless Services and supporting a team of Case Managers, Housing Specialists, Employment Specialists, and Licensed Social Workers. The Director of Family Services will report to the Facility Administrator. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

Requirements

• Bachelor’s degree in related field.
• Must have at least one year of supervisory experience.
• Knowledge of DHS and OTDA.
• Knowledge of Microsoft Office.
• Fluency in languages other than English, particularly Spanish strongly preferred.

Responsibilities

• Supervise and train Family Services staff to ensure adherence to protocols and performance standards.
• Conduct weekly case conferences with staff and non-compliant clients.
• Support staff in engaging clients to follow independent living plans, access benefits, and work toward permanent housing.
• Collaborate with internal departments to enhance client participation and outcomes.
• Oversee housing services, including workshops and exit planning by Housing Specialists.
• Review and approve case records to ensure compliance with OTDA and DHS guidelines.
• Ensure clients are referred to appropriate services, including employment, childcare, and substance abuse programs.
• Maintain partnerships with community agencies and educational institutions.
• Address personnel issues and disciplinary actions in coordination with administration.
• Provide regular reports to facility and central office leadership.
• Hold weekly team meetings and input monthly supervisory notes.
• Conduct monthly case audits and maintain critical documentation.
• Coordinate staff development workshops.
• Meet regularly with administration to address client barriers.
• Supervise Social Workers and oversee their casework.
• Maintain effective communication and collaboration with DHS.

Benefits

• Comprehensive health insurance (including medical, dental, and vision)
• Employer-funded 403(b) retirement plan
• Commuter benefits
• Life insurance
• Work/Life Assistance Program
• 3 weeks paid vacation
• 10 sick days
• 3 personal days
• 12 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees