Director of Facility Operations

Ally Medical Management LLC • Austin, TX

89d

About The Position

The Director of Facility Operations is responsible for overseeing vendor management, contract administration, and facility maintenance across all Ally Medical facilities. This role also plays a key part in the acquisition, development, and opening of new facilities, ensuring that all projects meet licensing, safety, and regulatory standards. The Manager provides leadership, strategic direction, and hands-on support to the Operations Vendor Coordinator and Facilities Maintenance Technician, maintaining high standards of service, compliance, and operational excellence across all locations.

Requirements

• Strong leadership and team management skills.
• Excellent organizational and project management abilities.
• Knowledge of vendor management, contract administration, facility maintenance, and construction oversight.
• Understanding of licensing processes and regulatory compliance for healthcare facilities.
• Proficient in Microsoft Office Suite and maintenance/project management software.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable insights for improvement.
• Proactive, detail-oriented, and solution-focused mindset.
• Bachelor’s degree in business administration, Facilities Management, Construction Management, or related field required.
• 5+ years of experience in operations, facilities management, or vendor relations, with 2+ years in a supervisory or project management role.
• Experience in healthcare operations and facility development projects strongly preferred.

Responsibilities

• Supervise and support the Operations Vendor Coordinator and Facilities Maintenance Technician.
• Establish clear goals, performance metrics, and development plans for each direct report.
• Monitor daily activities and ensure timely completion of vendor management and facility maintenance tasks.
• Foster collaboration and communication between operations, facilities, and administrative teams.
• Oversee vendor relationships and contract administration to ensure compliance, quality, and cost-effectiveness.
• Review and approve service agreements, pricing, and performance metrics.
• Collaborate with Finance and Legal on contract renewals, procurement, and vendor selection.
• Ensure accurate recordkeeping of contracts, invoices, and compliance documentation.
• Manage preventive maintenance schedules, inspections, and repairs across all facilities.
• Ensure adherence to safety standards, building codes, and company policies.
• Coordinate responses to facility emergencies and oversee resolutions with minimal disruption.
• Maintain visibility into facility condition reports and improvement plans.
• Oversee and coordinate the acquisition of new facilities and ground-up construction projects in partnership with leadership and external vendors.
• Collaborate with architects, contractors, and consultants to ensure timelines, budgets, and quality standards are met.
• Assist with the licensing process for new facilities, ensuring all regulatory requirements are met prior to opening.
• Work closely with compliance and legal teams to maintain state and federal regulatory standards across all locations.
• Support due diligence, site evaluations, and facility readiness for inspections and certifications.
• Develop and maintain systems for tracking vendor performance, maintenance activities, and work orders.
• Generate regular reports on vendor performance, facility maintenance, and operational KPIs.
• Maintain accurate and secure documentation to support audits and compliance reviews.
• Support the VP of Operations with project planning, budgeting, and strategic initiatives.
• Ensure all operations adhere to security, safety, and regulatory standards.
• Report any concerns, incidents, or potential risks promptly and coordinate corrective actions.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees