Director of Facilities

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

11d•$113,300 - $113,300

About The Position

Provide, supervise, and direct the maintenance and cleaning of all agency sites and programs. Oversee the strategic planning and daily operations of the physical and environmental aspects of the agency’s buildings and programs. This role ensures that all facilities, from the main office to residential and rented office spaces, are aligned with the agency's operational requirements and goals and in compliance with safety, health, and environmental regulations.

Requirements

Basic knowledge of carpentry, electrical, and plumbing as required.
Knowledge of routine power tools and cleaning equipment.
Considerable knowledge of general Construction management and facility management.
Working knowledge of NYC Building Codes and City Regulations.
In-depth knowledge of financial and accounting terms and principles
Computer skills: Internet Search, Word, Excel, Teams, and SharePoint.
CPR/First Aid (must obtain certification within six months of employment and maintain it throughout employment)
Strategic Planning
Ability to interact with staff and residents.
Exemplary verbal and written communication, Contract negotiation.
Analytical skills to work at all levels within the organization.
Manage vendor relationships.
Well organized and prepared
Ability to effectively manage time.
Bachelor’s Degree, with majors in fields like Facility Management, Engineering, Business Administration, or a related discipline. Relevant coursework includes project management, operations management, and environmental systems.
A combination of education and management experience to equal a minimum of 8 years of progressively responsible and directly related experience, including facility management, engineering, project management, or related fields.

Nice To Haves

Property/Facility Management, Real Estate, Architectural, and Janitorial experience preferred.
Strong emphasis is placed on understanding the principles of facility operations and strategic planning.

Responsibilities

Oversee the maintenance, repair, and security of all physical buildings and grounds, ensuring they meet health and safety standards and legal requirements.
Directly supervise Facility Manager while providing secondary supervision to all maintenance personnel.
Lead and develop staff to excel in department and individual objectives.
Leads the on-site Facilities Management team, including the management of Operations, Maintenance, Financial Budgeting and Planning, Contract and Vendor Management, and HR Management
Negotiates and manages contracts with external vendors and service providers, including cleaning, repair, maintenance, and any other services.
Secures ordering information and prices for materials, equipment, spare parts, and replacement equipment, and exchanges information and relevant application data
Lead the planning and execution of major capital improvement projects, renovations, and expansions, ensuring they are completed on time and within budget.
Direct the maintenance and renovation of the building’s physical plant, including developing and maintaining a 10-year capital improvement/replacement plan.
Oversees and participates in interviewing, hiring, and training of full-time employees and temporary employees.
Coordinates agency personnel contractors during after-hours/emergency repair and service as needed.
Act as Project Manager for renovation projects.
Ensure coverage, supervision, and direction during regular business hours and weekend support of service for all systems and services for repairs, maintenance, and emergency support for facilities and grounds, keeping 7x24x365 coverage for residents, staff, and security personnel.
Develop and oversee the implementation of policies and procedures related to the agency's facilities management.
Produce weekly operational status reports, including summary-level information, data, and conclusions derived from inspections, vendor reports, internal and external systems, and direct interaction with tenants, colleagues, and vendors.
Develop and execute action plans to remediate service deficiencies, repairs, and process improvements and to resolve tenant or occupant complaints or escalations.
Participate in conference calls, on or off hours, in response to building emergencies.
Actively participate in capital improvement projects providing operation input during project due diligence, design, execution, and close-out phases
Review vendor invoices, reconcile against work records and contracts, address discrepancies, and validate payment.
Read and interpret electrical, electronic, mechanical, plumbing, architectural drawings, operations manuals, and control schematics.
Monitor the quality of services provided by Facilities Management staff and contractors, focusing on occupants’ satisfaction.
Maintains current knowledge of facility and property maintenance OSHA and all regional health and safety requirements.
Coordinate preventive maintenance, repairs, programming changes, and equipment installation to meet agency needs.
Partner with procurement on all facility purchases, contracts, office security/access systems, post room services, office cleaning services, and any other office/building services
Assist with carrying out health and safety audits and inspections and supervise the general administration arising from health and safety matters.
Provide recommendations for staff recruitment, selection, promotion, advancement, corrective action, and termination.
Prepare and deliver performance evaluations for staff.
Participate in and undertake applicable professional, technical, and career development training (delivered internally and externally), including attainment of associated qualifications, where required.