Director of Facilities, Full Time - 40 Hours

Pine Rest Christian Mental Health ServicesGrand Rapids, MI

About The Position

As a Facilities Director at Pine Rest, you’ll be responsible for providing enterprise-wide leadership and oversight for all Pine Rest owned facilities, properties, and infrastructure. This role is accountable for ensuring a safe, compliant, and high performing physical environment that supports clinical excellence, operational efficiency, and an exceptional experience for patients, staff, and visitors. The Facilities Director leads all Facilities & Maintenance operations, including strategic planning, capital execution, regulatory compliance, and service delivery. This position ensures that all buildings, grounds, and infrastructure systems are effectively managed, well-maintained, and aligned with organizational priorities. Success in this role requires a highly collaborative leader who can integrate operational execution with long-term planning, foster strong stakeholder relationships, and drive continuous improvement across a complex healthcare environment.

Requirements

  • Bachelor’s degree required; Master’s preferred. Equivalent technical training may be considered.
  • Minimum of ten (10) years of progressive Facilities leadership experience.
  • Experience overseeing multi-site healthcare systems and large capital budgets
  • Experience across multiple trades including HVAC, electrical, plumbing, and infrastructure systems.
  • Knowledge of Life Safety Code, NFPA, CMS, The Joint Commission, and CARF standards.
  • Experience leading safety programs and inspections; OSHA certification preferred.
  • Valid driver’s license required.

Nice To Haves

  • CHFM (Certified Healthcare Facility Manager)
  • CHC (Certified Healthcare Constructor)
  • FMP (Facility Management Professional)

Responsibilities

  • Strategic & Operational Leadership Provide strategic and operational leadership for all Facilities functions across the organization, ensuring safe, reliable, and efficient operations aligned with Pine Rest’s mission and priorities.
  • Develop and execute short and long-term Facilities strategies, including infrastructure planning, asset lifecycle management, and capital investment alignment.
  • Establish performance standards, key metrics, and accountability systems to drive operational excellence and continuous improvement.
  • Facilities Operations & Maintenance Oversee all maintenance and facilities operations, ensuring optimal performance, safety, and appearance of buildings, grounds, and critical infrastructure systems.
  • Ensure consistent execution of preventive maintenance programs, facility inspections, and asset management practices.
  • Identify and implement operational improvements, including reliability-centered maintenance, workflow optimization, and cost-efficiency initiatives.
  • Leadership & Team Development Lead, develop, and mentor Facilities, Environmental and General Services leadership and staff, fostering a culture of accountability, service excellence, and professional growth.
  • Establish appropriate staffing models and organizational structures to meet evolving operational demands.
  • Promote a customer-focused service culture with an emphasis on responsiveness, communication, and partnership.
  • Stakeholder & Vendor Management Build and maintain strong partnerships with clinical, operational, and administrative leaders to ensure Facilities services align with organizational needs.
  • Oversee vendor and contractor performance, ensuring adherence to scope, budget, timelines, and quality standards.
  • Lead procurement processes including RFP development, vendor selection, contract negotiation, and performance management.
  • Financial & Capital Management Develop and manage Facilities operating and capital budgets, including forecasting, variance analysis, and cost control strategies.
  • Provide oversight for capital planning and project execution, including budgeting, scheduling, and coordination with internal stakeholders and external partners.
  • Ensure effective stewardship of organizational resources while identifying cost-saving opportunities and efficiency gains.
  • Space Planning & Capital Projects Lead facility space planning, utilization strategies, and expansion initiatives in alignment with organizational growth.
  • Oversee design coordination, furniture/fixtures/equipment (FF&E) planning, and occupancy transitions.
  • Ensure capital projects are delivered on time, within scope, and aligned with clinical and operational requirements.
  • Regulatory Compliance Ensure full compliance with all applicable healthcare regulations and standards, including state licensure, Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC), and Commission on Accreditation of Rehabilitation Facilities (CARF).
  • Maintain adherence to all environmental, health, safety, and building codes and standards.
  • Service Excellence & Continuous Improvement Implement service delivery standards that ensure timely, high-quality, and customer-centered response to operational needs.
  • Utilize data, feedback loops, and performance metrics to evaluate service effectiveness and drive continuous improvement.
  • Standardize processes and benchmark performance against industry best practices.

Benefits

  • Medical, dental, vision & life insurance plans
  • 403(b) retirement match contribution by Pine Rest
  • Generous PTO for full and part time employees
  • Tuition assistance & loan forgiveness
  • Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
  • Partnership with Davenport University provides generous discount on tuition for employees and family members.
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