Director of F&B

Sonesta Hotels • San Francisco, CA

108d • $120,000 - $140,000

About The Position

Under the general guidance of the General Manager and Regional Director of F&B, responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable Food and Beverage department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Requirements

• Bachelor's Degree required. High School Diploma or equivalent required.
• Several years experience in overall Food and Beverage operation as well as management experience.
• Culinary, sales and service background required.
• Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Must possess a minimum of five (5) years Hotel and/or Food and Beverage operational experience directing a department of Union employee.
• Must have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements.
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Ability to multitask, work in a fast paced environment and have a high level attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.

Responsibilities

• Establish, monitor and manage budgeted revenue and net operating income.
• Develop and implement action items and provide support and guidance in each restaurant/bar/outlet to achieve or exceed budgeted revenue and net operating income goals.
• Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses.
• Institute and monitor service and/or product upgrades in order to maintain the company's competitive edge.
• Establish and enforce Sonesta/property specific Standard Operating Procedures.
• Promote guest satisfaction throughout the operation.
• Implement repeat guest recognition programs to build loyalty to the operation.
• Promote inter-company business relations and shares best practices.
• Distinguish us as the industry leaders that continually improve to maintain our cutting edge.
• Act as a liaison between the community and the Food and Beverage operation.
• Supervise and provide leadership to all Food and Beverage personnel.
• Respond to guest complaints in a timely manner.
• Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
• Work with other Executive Committee members and keep them informed of Food and Beverage issues as they arise.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Coordinate and monitor all phases of Loss Prevention in the Food and Beverage department.
• Prepare and submit required reports in a timely manner.
• Organize and conduct department meetings on a regular basis.
• Monitor quality of service and product.
• Initiate menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws.
• Ensure the training of department heads on SOP's, report preparation, technical job tasks.
• Select, train and develop personnel within the department.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Accommodation
• Education Level: Bachelor's degree