Director of Events
About The Position
Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel. As a Director of Events, you will drive private dining and special event sales by cultivating client relationships, manage all aspects of private event planning, and maximize revenue opportunities. You will coordinate closely with operations to ensure seamless execution and memorable guest experiences. Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid time off Competitive base salary, plus sales commission
Requirements
- At least 3 years previous sales experience in an upscale /fine dining restaurant or hotel operation
- Ability to write business correspondences and set up contracts and function sheets
- Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
- Ability to calculate figures and amounts for guest catering contracts
- Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
- Stable and progressive work history; Strong work ethic
Responsibilities
- Responsible for all catered functions from organization to execution, including delegation of responsibilities
- Work closely with sales managers and coordinators to generate new business and maintain contact with present accounts
- Ensures excellence in guest satisfaction through effective training of staff, commitment to a “Do Whatever It Takes” attitude” and a hands-on, lead by example management style.
- Identify qualifying business potential, closing business, overcoming objections, negotiating, upselling and understanding the client’s needs through Features-Adjectives-Benefits selling
- Manage business on the books successfully and work pipeline of Inquiries, Prospects, Tentative and Definite bookings
- Work local Key Influencers including Hotels, Convention & Visitor Bureaus, Chambers, Retail Outlets, Office Buildings and Condo/Apartment buildings
- Conduct client visits that are targeted and meaningful to build private dining sales
Benefits
- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid sick leave
- Paid time off
- Competitive base salary, plus sales commission
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
