Director of Event Technology

Inspire•Charleston, SC

About The Position

At INSPIRE , we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success. We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events-all while focusing on building trusting and lasting relationships through professional and personalized service. We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Disability and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits are available to all full time employees at INSPIRE . We are seeking a Director of Event Technology to work at the Francis Marion Hotel in Charleston, SC. The Director of Event Technology (DET) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers exceptional customer service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to INSPIRE Values. This role will manage Full-time and Part-time sales and operational team members as the venue and business levels justifies.

Requirements

3 years of experience working as an audio-visual director or supervisor
3 years of experience as a primary technology expert for various events
Sales or customer service experience hospitality or event production
Someone who is very detail oriented and cares about delivering exceptional service
Communication skills that are great over the phone and in person
Professional demeanor and can articulate concepts and directions
Tech savvy skills that can be used when technology fails before, during, or right after an event
A believer of collaborating with others to achieve something bigger than all of us

Responsibilities

Act as primary point of contact for INSPIRE to both clients and hotel management
Interact with hotel staff to maintain a mutually beneficial relationship towards sales and service expectations
Manage daily setup and striking of audio-visual equipment for meetings and major corporate events
Routinely interact and collaborate with freelancers to ensure events are prepared in a timely fashion
Handle all monthly billing and invoicing to ensure all payments are in a timely fashion
Manage inventory control to ensure equipment is tracked and accounted for at all times