Director of ER

Merit Health Central • Jackson, MS

80d

About The Position

The Director, Emergency Department, provides strategic leadership and operational oversight for the department, ensuring the delivery of high-quality, patient-centered care in a fast-paced environment. This role oversees clinical practice, departmental operations, staffing, and education while fostering a culture of excellence, innovation, and collaboration. The Director ensures compliance with regulatory standards, drives quality improvement initiatives, and supports the professional development of team members to achieve organizational goals.

Requirements

• Bachelor's Degree in Nursing, Healthcare Administration, or related healthcare field required
• Master's Degree in Nursing, Healthcare Administration, or related healthcare field preferred
• 3-6 years of clinical experience in the Emergency Department required
• 1-2 years of progressive leadership experience in emergency services or acute care required

Nice To Haves

• CEN - Certified Emergency Room Nurse preferred
• TNCC - Trauma Nursing Core Course preferred
• ENPC - Emergency Nursing Pediatric Certification preferred

Responsibilities

• Provides leadership and oversight of clinical care, operations, staff education, and professional development within the Emergency Department.
• Develops and implements departmental policies, standards, and workflows to ensure the delivery of safe, efficient, and evidence-based patient care.
• Monitors departmental performance metrics, identifying opportunities for improvement and implementing quality improvement initiatives to enhance patient outcomes and operational efficiency.
• Ensures compliance with local, state, and federal regulations, as well as accreditation standards related to emergency services.
• Directly manages and supports the Nurse Manager for Professional Development and supervises clinical staff, fostering a culture of accountability, growth, and teamwork.
• Partners with interdisciplinary leaders to achieve exceptional patient experience, safety, and quality outcomes through evidence-based practices, clinical research, and innovation.
• Conducts workforce assessments, monitors labor productivity, and ensures appropriate staffing levels and skill mix for optimal care delivery.
• Recruits, develops, and retains a diverse team of clinical and operational leaders, focusing on succession planning and staff engagement.
• Oversees clinical education, orientation, and competency assessments, ensuring staff readiness to meet current and future care demands.
• Encourages and implements best practices for patient experience, utilizing measurement tools such as Press Ganey and CAHPS to guide improvements.
• Coordinates hospital-wide patient and staff placement activities, leveraging acuity and productivity systems to optimize resource allocation.
• Accountable for the development and sustainability of nationally standardized clinical care programs and accreditations.
• Engages in capacity planning and collaborates with other departments to meet fluctuating patient volume demands effectively.
• Assesses current staff skill sets with clinical supervisors, identifying gaps and developing plans for future growth and training.
• Responds promptly to patient care concerns and incidents, conducting investigations and implementing corrective actions as necessary.
• Maintains up-to-date knowledge of industry trends, clinical advancements, and regulatory changes, ensuring the department remains compliant and competitive.
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• 401(k)
• PTO
• medical
• dental
• flex spending
• life and disability

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Education Level: Bachelor's degree