About the position
The Director Environmental Services leads, directs and manages the operations and activities of the Environmental Services Department within assigned hospital and hospital department/campus locations. Director provides consistent, high-quality service in a sanitary environment while ensuring State, Local, Federal and Joint Commission regulations, established policies and procedures and department standards of performance are met.
Responsibilities
- Evaluates existing systems and processes, initiates change and improvements and makes suggestions to upper management.
- Demonstrates knowledge and ensures compliance with all current policies, procedures and regulatory standards (TJC, OSHA, EEOC and others) within all Environmental Services areas.
- Consistently demonstrates the organizations commitment for and adherence to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan and established policies and procedures.
- Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
- Leads, directs and manages the daily operations of the Environmental Services Department encompassing but not limited to all patient and non-patient areas of assigned square footage.
- Prepares or directs the preparation of department records as well as recurring and special reports and analyses indicating bed management turnaround times and so forth as required/requested.
- Assumes accountability for promoting consistent, positive patient interactions in an effort to meet or exceed HCAHPS goals.
- Maintains a patient-first philosophy and engages in service recovery when necessary.
- Supports the development and implementation of strategies to elevate the patients experience.
- Responsible for providing high-quality service to, and acting as liaison with, patients and their representatives, physicians and employees.
- Ensures full and timely compliance with staff development to include training and education, competency assessment and performance reviews.
- Provides for a well-trained and competent staff through supervision and coordination in relation to all departmental activities.
- Utilizes leadership responsibilities in directing the Environmental Services supervisory staff.
- Achieves Employee Engagement goals and objectives.
- Leads others to accomplish organizational goals and objectives; provides meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
- Responsible for staff performance and the accomplishment of departmental responsibilities in accordance with corporate, hospital, department and safety policies and procedures to meet both company and regulatory requirements.
- Provides for new and innovative services and systems through up-to-date information about new high-quality products, safety equipment and time saving methods.
- Directs the purchase of chemical supplies, equipment, linen and other supplies to meet the needs of assigned hospital and hospital/department campus.
- Manages department productivity to assigned goals and objectives to maximize operational efficiency, optimum use of resources and cost minimization.
- Manages costs to achieve Net Spend per APD goals and objectives.
- Produces and manage Department Budget to include accurate and timely GL coding.
- Manages and maximize the compliance of HealthTrust contracted vendors.
- Performs other duties as assigned.
- Practices and adheres to the 'Code of Conduct' and 'Mission and Value Statement.'
Requirements
- Bachelor's Degree Required
- Minimum of five years' experience in managing environmental services Required
Nice-to-haves
- Knowledge of hospital and healthcare operations Preferred
- Knowledge of hospital and healthcare financial metrics Preferred
- Certified Healthcare Environmental Services Professional (CHESP) preferred
Benefits
- Comprehensive medical coverage that covers many common services at no cost or for a low copay.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services and preferred banking partnerships.
- Education assistance (tuition, student loan, certification support, dependent scholarships).
- Colleague recognition program.
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
