Director of Environmental Services

Sequoia Living•San Francisco, CA

About The Position

We are seeking an experienced and dynamic Director of Environmental Services to manage our high rise building with a diverse staff by leading and overseeing essential operations, ensuring a safe, clean, and well-maintained environment for our community. This role is responsible for plant operations, maintenance, housekeeping, laundry, landscaping, safety management, and construction oversight. The ideal candidate will have a strong leadership background, a commitment to quality service, and the ability to drive operational excellence while maintaining regulatory compliance. Working in a CCRC, assisted living or hospital environment is a big plus.

Requirements

Proven experience in facilities management, environmental services, or a related field, preferably in a senior leadership role.
Strong knowledge of regulatory compliance, safety standards, and maintenance best practices.
Excellent leadership, problem-solving, and project management skills.
Ability to manage budgets, analyze costs, and optimize resource allocation.
Strong communication skills with the ability to collaborate across departments and interact with residents.
Availability for on-call responsibilities as needed.
Regulatory & Compliance Expertise: Strong understanding of construction laws, building codes, contract management, and insurance requirements. Familiarity with Titles 8 & 19 of the California Administrative Code, OSHA/OSHPD, and ADA regulations. Working knowledge of Title 22 and Title 24 as they apply to skilled nursing facilities.
Technical Proficiency: Ability to read and interpret technical manuals, blueprints, and schematics. Strong understanding of safety codes, environmental regulations, and hazardous material handling programs, including asbestos management.
Trades & Facility Operations: General knowledge of electrical, carpentry, plumbing, HVAC, and related trades. Familiarity with housekeeping, laundry, landscaping, and maintenance operations.
Safety & Risk Management: Expertise in workplace safety practices, industrial chemical handling, and compliance with environmental regulations. Ability to assess and respond effectively to emergencies.
Technology & Software Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Project). Ability to learn and utilize inventory control, preventative maintenance, and HR information systems, as well as smartphone-based tools.
Problem-Solving & Decision-Making: Strong judgment and analytical skills to assess needs, determine appropriate actions, and respond to urgent situations effectively.
Interpersonal & Communication Skills: Ability to work with patience, tact, and professionalism when interacting with residents, staff, and external partners. Sensitivity to issues related to aging and resident care.
Education: High school diploma or equivalent required. A minimum of two (2) years of college education or trade school training with a focus on environmental services, maintenance, or related trades. A Bachelor’s degree in Engineering, Facilities Management, or a related field is preferred.
Experience: At least six (6) years of hands-on experience in environmental services, maintenance, or facilities management within a healthcare, residential, or similar community setting. A leading expert of environmental services field (facility and building maintenance, regulatory compliance, environmental cleaning/sanitation etc.)
A minimum of three (3) years in a management or supervisory role, overseeing teams and operations.
Prior experience working with building automation and systems, including HVAC, refrigeration, boilers, electrical, mechanical, and pneumatic controls.
Knowledge of fire life/safety systems, emergency generators, and UPS systems.

Nice To Haves

Working in a CCRC, assisted living or hospital environment is a big plus.
Engineering degree preferred.
Preferred experience in CCRSs.

Responsibilities

Develops short- and long-term goals and objectives in consultation with community management and consistent with Sequoia Living Mission, Vision, Core Values and Commitment to Inclusion.
Oversees the administrative operations and personnel management of the Environmental Services Department. Interviews, hires, supervises, trains, motivates, and performance management of supervisors within the Environmental Services Department and line staff as needed.
Reviews corrective maintenance projects and repairs for the community. Oversees and maintains inventory status necessary for the completion of maintenance projects. Makes appropriate recommendations for correction to the Executive Director and the Director of Design and Construction as appropriate/requested.
Oversees preventative maintenance software programs. Ensures that preventative and corrective maintenance on building, equipment and vehicles are performed and inspected to confirm with all applicable Federal, State, and local codes and regulations, including but not limited to EPA.
Ensures the implementation of Fire, Disaster and Safety Programs, Hazardous Materials Business Plan and Emergency Department Response Systems in compliance with all Federal, State and local codes and titles, including but not limited to OSHA/OSHPD and ADA regulations.
Ensures training of personnel in general safety practices and procedures including, but not limited to the use of safety equipment for asbestos and other industrial chemicals.
Prepares department operating and capital budgets and monitors expenditures. Analyzes costs and assures adherence to budget. Maintains and monitors utilities/energy and cost conservation.
Solicits, evaluates and selects bids from outside contractors and service agencies for projects or services in conjunction with the Executive Director and the Director of Design and Construction as appropriate/requested.
Acts as liaison between governing agencies and community management in conjunction with Sequoia Living Management, as necessary.
Oversees appropriate performance and quality standards, timeliness of repairs, capital projects and apartment renovations in accordance with Sequoia Living Project Process.
Interacts with Residents and committees on work orders and special projects.
Coordinates apartment renovations and remodeling, including scheduling projects and personnel with staff, residents and Department Heads and Supervisors.
Reviews all projects within the community and makes recommendations to the Executive Director, Sequoia Living Director of Facilities and the Director of Design and Construction as appropriate/requested.
Manages the community’s capital budget projects in coordination with the Sequoia Living Director of Facilities.
Maintains computerized capital budget program, determining schedules, interpreting needs, refining consultant recommendation, planning expenditures, and initiating annual budgets as determined appropriate through the use of the program and in conjunction with the Executive Director.
Reviews, approves and monitors services and maintenance contracts, maintains permits for building operations and certificates of insurance for all private contractors.
Maintains sanitary conditions in reference to garbage collection; Food Services, Health Services, and other related departments.
Oversees workplace safety and risk control programs as the community Safety Coordinator to ensure employees are provided education and training regarding safe work practices and occupational exposure. Ensures all workplace injuries are reported and investigated in a timely and thorough manner in accordance with Sequoia Living procedures. Works with Human Resources and employees regarding Return-to-Work program and Workers Compensation Leaves of Absence when applicable.
Recognizes and reports concerns regarding residents' physical, mental and/or emotional status to a member of Management Staff.
Carries cellular telephone. Works on-call as necessary.
Performs other work as assigned.