About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job SummaryAs a Director of Environmental Services, you are responsible for managing the environmental Services department within a 130 bed hospital. You will lead a team of 25 hourly associates, including a supervisor and 1 salaried evening operations manager.

Nice To Haves

  • Two years of management experience preferably in a hospital or related healthcare environment
  • College degree or equal related experience
  • Must have the ability to analyze and interpret financial and other data
  • General business acumen
  • Excellent interpersonal skills and public speaking skills
  • High customer service and client relationship building skills
  • Ability to work under pressure and meet established goals and objectives
  • Proficient computer skills and experience with Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet

Responsibilities

  • Responsible for department’s financial data and statistics
  • Monitoring of unit expenditures
  • Develops and recommends department operating budget and ensure the department operates within budget
  • Coordinates housekeeping activities with other departments
  • Actively communicates with administration and other hospital departments
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Encourages and mentor staff creativity and innovation
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates quality leadership in meeting performance plans
  • Reads, develops, and administers Total Quality Management process

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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