Director of Enterprise Applications

Fleet Feet, Incorporated • Carrboro, NC

209d

About The Position

Fleet Feet is seeking a seasoned, strategic, and execution-driven Director of Enterprise Applications to lead the planning, implementation, and lifecycle management of business-critical applications across the organization. This role is pivotal in aligning technology solutions with business objectives, ensuring operational efficiency, scalability, and a robust user experience. The ideal candidate will bring a balanced mindset of hands-on execution, leadership, and architectural oversight. The Director will serve as a key thought partner to the VP of IT and a strategic leader for the Business Systems team, currently led by a Senior Manager. They will oversee application strategy across core business functions including retail/franchisee, ecommerce, supply chain, marketing, merchandising, finance, HR, and customer experience. This role requires a high level of cross-functional collaboration and a deep understanding of enterprise application ecosystems in a growth-oriented retail environment.

Requirements

• 5+ years of experience leading teams of IT professionals.
• Demonstrated experience in vendor and stakeholder management, system integration, and application lifecycle governance.
• Experience with strategic technology planning and execution.
• Experience in omni-channel retail or franchise business models.
• Strategic thinker with a strong bias toward execution.
• Passion for retail, innovation, and making systems work for people - not the other way around.

Responsibilities

• Drives digital transformation by exploring automation, AI-driven tools, and user-centric application strategies.
• Own the lifecycle of all enterprise business applications including ERP, POS, CRM, HRIS, Financial Systems, and others.
• Define and enforce standards for application architecture, data governance, and systems documentation.
• Build and develop a high-performing applications team culture focused on delivery, quality, and agility.
• Deliver programs and platforms by leading cross-functional teams requiring strong partnership with business functions and vendors.
• Proactively identify system issues, inefficiencies, or opportunities for automation and continuous improvement.

Benefits

• Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more.
• 401(k) with 4% employer match and immediate vesting (available to part- and full-time employees age 21+ at company-owned stores).
• Training and advancement opportunities across the Fleet Feet brand.
• Professional development programs, including mentorship, employee resource groups, and monthly learning sessions.
• Community involvement and service initiatives supporting local engagement.
• Discounts on training programs and products.
• Supportive, passionate teammates who live the mission every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers