Director of Engineering

Charlie HealthNew York, NY
1d$259,000 - $281,000Hybrid

About The Position

As Director of Engineering, you will help transform behavioral health care by building the platform behind our care model. Your work will directly shape how care is delivered, measured, and improved through technology, so clients and clinicians get consistently high-quality experiences. The foundation is in place: strong teams and a core care delivery platform. The next phase is scale and impact. You will help shape technical strategy, raise the bar on reliability and data quality, and ensure we keep shipping quickly as the platform and product surface area grow. This is a hands-on leadership role for someone who can drive execution, develop managers, and consistently deliver outcomes in a fast-moving environment.

Requirements

  • 8+ years of engineering experience, including 4+ years leading multiple teams (directly or through managers)
  • Proven track record owning business-critical systems in production with strong reliability and quality outcomes
  • Demonstrated ability to scale delivery through teams: clear priorities, strong execution, and effective cross-functional partnership
  • Strong technical foundation; able to review architecture, dive into code when needed, and guide senior engineers on design and tradeoffs
  • Experience improving engineering operations (planning, on-call, incident management, metrics, and delivery predictability)
  • Strong product judgment and comfort making tradeoffs that affect quality, speed, and outcomes
  • Clear, direct communication style with high standards for execution and accountability

Responsibilities

  • Lead multiple product engineering teams and partner closely with infrastructure and data functions
  • Translate company and care strategy into clear engineering priorities, roadmaps, and measurable outcomes
  • Drive reliable delivery: planning, execution, dependency management, and predictable shipping across teams
  • Raise the bar on system reliability, performance, and correctness for the services that power care delivery and decision making
  • Establish healthy engineering practices across teams (quality, incident response, on-call, observability, and continuous improvement)
  • Grow and develop engineering managers and senior ICs; build a high-performing, accountable culture
  • Partner with Product, Design, and Clinical leaders to scope, deliver, and iterate on customer-facing and clinician-facing capabilities
  • Identify technical risks early and drive pragmatic tradeoffs that balance speed, quality, and long-term platform health
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