Director of Engineering, Trusted Services

Salesforce.com, Inc.•New York, NY

38d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Director of Engineering to lead multiple teams responsible for delivering a strategic product within Salesforce's Security ecosystem, as part of the Trusted Services organization. This role requires a hands-on, technically strong, and quality-focused leader who can operate effectively in a fast-paced, large-scale distributed environment. The ideal candidate will combine strategic vision with deep technical expertise and the ability to execute complex initiatives with precision.

Requirements

10+ years of experience in software engineering, with at least 3+ years in an engineering leadership role managing multiple teams.
Proven experience leading large-scale, distributed systems in a high-availability, customer-facing environment.
Strong technical foundation in modern cloud architectures and scalable backend systems.
Demonstrated ability to deliver complex programs with cross-functional dependencies.
Excellent communication and stakeholder management skills, with experience presenting to senior leadership.
A related technical degree required.

Nice To Haves

Security or data protection background is a strong plus.
Experience in Salesforce ecosystem or enterprise SaaS environments preferred.

Responsibilities

Lead multiple engineering teams delivering a mission-critical, high-visibility product in the Salesforce Security ecosystem.
Drive end-to-end execution - from design and architecture through development, testing, deployment, and operational excellence.
Partner with Product, Architecture, and Program Management to align strategy, priorities, and delivery goals.
Foster a culture of technical excellence and accountability, emphasizing code quality, reliability, and maintainability.
Mentor and develop engineering leaders, guiding them in planning, decision-making, and career growth.
Ensure scalability and resilience of distributed systems operating at massive global scale.
Champion best practices in secure software development, compliance, and observability across the stack.