Director of Engineering, Sensor Quality (Hybrid)

CrowdStrike • Austin, TX

8d • Hybrid

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role: We are seeking a hands-on Test/Quality leader who will be responsible for ensuring the highest standards of quality across all CrowdStrike Falcon Sensor releases, with a focus on validating compatibility in customer environments and end-to-end scenarios as they relate to the overall Falcon Platform. This role requires a strategic leader with a deep understanding of various technologies including operating systems, kernel-level testing, and front-end/UI, to build comprehensive end-to-end automation that reflects how enterprises are using the Falcon Platform. Location: This hybrid role is based near either our Sunnyvale, CA (CA Bay Area) or Austin,TX offices, with an expectation of approximately two days per week in-office to foster collaboration with other leaders within the Sensor organization.

Requirements

• 15+ years of experience in quality engineering, with at least 10 years in leadership roles
• Proven expertise in developing end-to-end quality assurance strategies, including testing at the OS/kernel level, UI testing, and cloud service validation.
• Experience building and implementing test frameworks across various environments, with a focus on ensuring comprehensive coverage from backend to front-end.
• Hands-on experience with test automation, CI/CD pipelines, and integrating customer-reported issues into the testing lifecycle.
• Strong leadership, communication, and cross-functional collaboration skills.
• Experience working in Agile development environments.

Nice To Haves

• Familiarity with cloud-based architectures, security testing, and testing complex distributed systems is highly preferred

Responsibilities

• Customer-Centric Quality Assurance: Design and implement a quality engineering strategy that validates CrowdStrike products against real-world customer environments, focusing on comprehensive testing across all features, operating systems, and prevalent third-party applications. Engage with customers from C-suite to practitioners to instill confidence in our quality strategy.
• End-to-End Testing Strategy: Build and oversee a test framework and methodology to drive robust E2E validation of OS/kernel interactions in various patch states and configurations, front-end user interfaces, backend services, hardware and application compatibility in customer-like environments. Collaborate with release teams outside of sensor, including content, UI, and cloud to ensure the E2E scenarios are covered.
• Stress, Performance, and Longevity Testing: Oversee teams conducting performance and longevity testing to ensure minimal system overhead for endpoints running the Falcon sensor, along with robustness, stress and longevity testing to ensure the Falcon sensor isn’t adversely affecting long-term endpoint stability.
• Root Cause Analysis & Feedback: Lead efforts in analyzing endpoint telemetry, integrating feedback into testing processes to prevent recurrences, driving continuous improvements in product quality.
• Cross-Functional Leadership: Collaborate with product, engineering, customer support, and operations teams to ensure a deep understanding of customer use cases and infrastructure, embedding this knowledge into testing strategies.
• Performance Metrics & Reporting: Define and track quality KPIs, focusing on customer-found defects, test coverage across the platform, and overall release quality.
• Team Leadership: Lead, mentor, and expand a high-performing quality engineering team, ensuring the development of scalable and efficient test strategies.
• Risk Management: Identify, assess, and mitigate risks across the software delivery lifecycle, ensuring the testing strategy scales with product evolution and customer expectations.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed