Director of Engineering, AI Engineering

Red Ventures • Charlotte, NC

17h • $140,000 - $260,000

About The Position

Red Ventures Home helps partners across the home services ecosystem—telecom, security, energy, and home automation—drive sustainable growth through proprietary distribution, advanced data models, and AI-enabled digital solutions. We're seeking a Director of Engineering to lead our Central AI Engineering team. This role is focused on transforming how we deliver software —driving adoption of agentic workflows, accelerators, and AI-first engineering practices that fundamentally change delivery speed, quality, and team effectiveness across our organization. You'll lead an internal platform team whose primary customers are our client delivery teams. You own both the systems that enable delivery and the adoption that makes them successful. This requires technical depth, people leadership, influential communication, and the ability to build compelling investment cases for technology initiatives across a matrixed organization.

Requirements

• 10+ years of engineering experience, including leadership of high-performing teams
• Experience building and operating production AI, ML, or data-driven systems
• Strong software architecture and technical judgment
• Track record of improving delivery velocity and engineering maturity through platform or tooling investments
• Proven ability to build investment cases and secure buy-in for technology initiatives
• Strong influential communication skills—ability to communicate technical concepts to both technical and non-technical audiences
• Experience with modern AI stacks, including LLMs, agent frameworks (LangChain, LangGraph), and ML platforms
• Strong Python experience; familiarity with JavaScript and TypeScript
• Experience with Databricks, MLflow, and modern data platforms
• Understanding of traditional ML and how it complements generative AI

Responsibilities

• Transform Delivery Through Agentic Workflows Lead adoption of agentic workflows and AI-first delivery models across client delivery teams
• Build shared services, accelerators, and reusable patterns that materially reduce delivery timelines
• Measure and continuously improve delivery efficiency, quality, and consistency
• Ensure agentic systems are reliable, maintainable, and applied with clear leverage
• Define and scale AI-assisted development practices (Cursor, Windsurf, agent frameworks)
• Partner closely with delivery teams to understand friction points and build solutions that drive adoption
• Build Investment Cases & Drive Strategic Alignment Develop compelling business cases for technology investments in agentic systems and AI infrastructure
• Quantify impact through metrics like delivery time reduction, quality improvements, and team velocity gains
• Communicate technical strategy and ROI to senior leadership and stakeholders
• Influence resource allocation and prioritization across competing initiatives
• Translate technical capabilities into business value that resonates with non-technical audiences
• Provide Technical & Architectural Leadership Set architectural direction for agentic systems, accelerators, and shared AI services
• Ensure systems are modular, secure, observable, and production-ready
• Uphold strong engineering discipline while balancing innovation and pragmatism
• Provide hands-on guidance to Senior and Staff engineers when needed
• Define standards across Python, JavaScript/TypeScript, testing, CI/CD, and MLOps
• Build and Scale the Team Hire, develop, and retain AI engineers
• Set clear expectations, career paths, and growth plans
• Foster a culture of accountability, curiosity, experimentation, and delivery
• Coach teams to operate effectively in ambiguous, fast-moving environments
• Build a team that thinks like internal entrepreneurs; focused on customer (delivery team) adoption and impact
• Lead Cross-Functionally Act as a trusted partner to delivery teams, Product, Design, and Data leadership
• Translate business strategy into executable technical plans
• Communicate tradeoffs, progress, and impact to senior leaders with clarity and conviction
• Influence effectively in a matrixed organization where adoption matters as much as technical execution
• Build coalitions and drive alignment across stakeholders with competing priorities

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed