Director of Engagement and Education - Remote

OneDigital

21d•$110,000 - $120,000•Remote

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: Summary: The Director of Engagement and Education will report into the National Engagement and Education Practice and will be responsible for leading and developing a team of client-focused Engagement Managers and Engagement Consultants that span various markets and/or regions. This role will drive adoption of OneDigital’s differentiated approach for impactful employee communication, population health, and overall engagement strategies. The Director of Engagement and Education will also be responsible for accelerating our reach and expansion of Engagement and Education efforts that strategically position our practice as a differentiator both internally and externally and help to influence growth, retention, and convergence.

Requirements

Client-focused, constantly striving to deliver for our clients through our team
Proven ability to lead teams through change and standardization
Outstanding written and verbal communication skills, with the ability to interact effectively across all levels of the organization
Demonstrated ability to develop and track KPIs and drive process improvements
Exceptional analytical, problem-solving, and organizational skills
Strong business acumen and attention to detail
Exceptional relationship building, client communication, and escalation management skills
Strong understanding of all engagement solutions across all OneDigital business lines
Willingness to travel 20%
3-5 years of prior leadership experience
5+ years of employee benefits, insurance, brokerage, or relevant field

Nice To Haves

Bachelor’s degree preferred
Life and Health Producers license a plus

Responsibilities

Drive adoption and consistency across the organization: Effectively manage a team of direct reports and their teams, as well as the addition of future teams across the country
Ensure accountability that gauges to measure impact through current BOB management, SME leadership, and internal/external feedback
Facilitate ongoing training efforts, leadership updates and development of annual performance objectives
Maintain knowledge of all tools, solutions, capabilities, and ongoing enhancements as well as elevate opportunities for solutioning, and/or process improvement
Client first strategic execution: Identify, coach, and support direct reports on existing business, capabilities, and finalist meetings
Ensure both communications and population health are well represented within client meetings
Ensure all direct reports are delivering annual strategies for all clients assigned to their book of business as well leveraging national partnerships that drive better utilization and metrics
Operational delivery: Ongoing maintenance of capacity modeling and bob assignments
Drive business plan development and execution in each market
Maintain ongoing connections with local market sales and retention leadership teams to account for all market nuances