Director of Emergency Management | Full-Time | Denver or Remote

Oak View Group

24d•$125,000 - $140,000•Remote

About The Position

The Director of Emergency Management advances OVG’s commitment to safe, secure, and resilient fan experiences, reinforcing our culture of collaboration, integrity, and excellence throughout every phase of planning, execution, and refinement. The Director is responsible for leading the strategic development, implementation, and continuous improvement of comprehensive emergency preparedness plans and programs across OVG’s portfolio of venues as well as Prevent Advisors’ consulting clients. Specifically, this position will spend considerable time conducting risk assessments, reviewing venues’ existing emergency plans, writing new emergency plans, and creating and delivering training and tabletop exercises for venue staff.

Requirements

Minimum 5-7 years of experience in emergency planning, emergency management, homeland security, or related roles with extensive planning experience.
Demonstrated experience developing, writing, and implementing complex emergency plans, training & exercise programs, and risk assessments.
Demonstrated experience with large events or venues, mass gatherings, festivals, conventions, sports, entertainment, or similar environments.
Prior success coordinating across departments and diverse stakeholder groups, including local/state/federal public safety agencies and first responders.
Expert knowledge of incident command systems, emergency response planning frameworks, risk assessment models, training and exercising concepts, crowd management principles, and related subject matter. Ability to engage credibly with venue leaders, security directors, public safety officials, architects & engineers, and operations professionals.
Excellent written and verbal communication skills. Strong ability to clearly articulate complex concepts to diverse stakeholder groups with varying levels of experience and produce clear, operationally usable plans and training materials. Ability to work collaboratively as part of a team while also taking initiative and operating independently.
Advanced computer skills, including proficiency in word processing, spreadsheet, and presentation programs.
Strong project management skills, including scope definition, milestone tracking, and on-time delivery across multiple concurrent venues or client engagements.
Demonstrated ability to remain calm, decisive, and credible during high-stress incidents or time-compressed decision-making environments.
Ability to brief senior executives, venue leaders, and public-sector partners with clear, concise, risk-based recommendations.
Ability to design scalable preparedness frameworks that work across a diverse portfolio of venues, event types, and client operating models.
Comfortable balancing standardization vs. local flexibility in emergency planning and training.
Comfortable representing OVG and Prevent Advisors in advisory and consulting engagements that strengthen trust and long-term relationships.
Bachelor’s degree in Emergency Management, Homeland Security, Public Administration, Business Administration, Management, or related field.

Nice To Haves

Prior experience providing consulting or advisory services related to emergency management or risk mitigation to external clients is preferred but not required.
Prior experience with international models of incident management is a plus but not required.
Advanced degree preferred.
Professional certifications (e.g., CEM, MEP, EMI Graduate, others) preferred.
Those with proficiency in a language other than English are strongly encouraged to apply.

Responsibilities

Emergency Planning & Documentation
Lead the creation, implementation, and maintenance of emergency response plans, business continuity plans, mitigation plans, recovery plans, special event plans, and other preparedness documentation tailored to individual venues both within OVG and externally to Prevent Advisors’ consulting clients.
Ensure emergency plans align with industry best practices, regulatory requirements, and organizational risk assessments. For international venues, adapt approach to suit local culture and emergency management models.
Provide advisory and consulting services to third-party clients, partners, and venue owners, delivering expertise in emergency planning, training, and exercising to enhance preparedness across the live entertainment industry.
Business Development
Manage relationships of current client base to include actively managing projects for individual clients. Collaborate with internal and client teams to align emergency preparedness recommendations with client operational goals and venue-specific risk profiles.
Conduct business development efforts and expand Prevent Advisors’ services into existing and new verticals, including creation and development of new services to drive revenue growth.
Training & Exercises
Design and facilitate comprehensive training programs on emergency preparedness, response, and recovery for internal teams and third-party clients. Deliver pre-opening training and commissioning exercises for new venues.
Using HSEEP principles, develop and facilitate tabletop exercises, drills, and functional exercises for client venues to test emergency plans, validate coordination, and identify capability gaps.
Track and document training completion and exercise outcomes to support continuous refinement of plans and practices, including the creation of after-action reports (AARs).
Support clients and internal venues in building sustainable training programs, including train-the-trainer models and exercise roadmaps (MYTEPs) that mature over time.
Incident Management
Serve as a Steering Committee member for and actively participate in OVG’s Global Incident Management Team (Global IMT) and collaborate closely with Risk Management, Global Safety, Communications, People & Culture, Legal, and other teams across the global OVG enterprise.
Provide guidance during live emergency incidents, working within the venue’s incident command and communication structure as well as OVG’s established Global IMT protocols.
Support post-incident reviews and after-action reporting (AARs) to drive improvements and organizational learning.
Risk Assessment & Mitigation
Conduct risk and vulnerability assessments (THIRA, TVRA, etc.) for new and existing venues and third-party clients to identify risks and to propose mitigation strategies.
Integrate risk findings into emergency planning and organizational decision-making processes.
Corporate Standards
Lead the development, application, and maintenance of global standards and best practices in emergency management to guide the OVG enterprise.
Translate lessons learned from client engagements, exercises, and real-world incidents into standardized templates, tools, and best practices that can be applied across OVG-managed and client venues.
Collaborate with venue leadership, Security, Operations/Facilities, Hospitality, Event Management, and other teams to integrate preparedness planning into venue protocols and event workflows.