Director of Dining Services - Pipeline/Potential N

Compass Group•Zionsville, IN

1d•$80,000 - $85,000

About The Position

The Director of Dining Services is responsible for leading all aspects of dining operations, ensuring outstanding service, food quality, and client satisfaction. This role provides overall operational and financial leadership, develops and leads a diverse team, and builds strong relationships with clients and internal partners. The ideal candidate is a strategic, hands‑on leader with a passion for foodservice excellence, team development, and creating a welcoming, high‑quality dining experience for all guests.

Requirements

3–5 years of progressive foodservice management experience in contract dining, hospitality, or high‑volume environments
Demonstrated experience with budgeting, financial reporting, and cost controls
Strong background in catering, special events, and high‑volume food production
Proven ability to lead and develop teams, manage deadlines, and implement operational initiatives
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
Strong interpersonal, organizational, and communication skills
Passion for continuous improvement, innovation, and delivering an exceptional dining experience

Nice To Haves

Bachelor’s degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred
ServSafe Certification preferred

Responsibilities

Provide leadership and direction for all foodservice operations, including daily dining, catering, and special events
Build and maintain strong relationships with clients, stakeholders, and guests to ensure exceptional service and satisfaction
Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and new culinary programs
Lead all financial aspects of the operation, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period‑end close
Ensure compliance with food safety, sanitation, and allergen protocols; champion a culture of safety for associates and guests
Conduct daily pre‑service meetings to align the team on expectations, service standards, and operational updates
Lead recruiting, onboarding, scheduling, training, and performance management for dining associates
Conduct mid‑year and annual performance reviews; provide coaching, mentorship, and development opportunities
Drive guest engagement through marketing efforts, menu innovation, promotional programs, and catering showcases
Ensure consistent standards of service, cleanliness, and presentation across all dining areas