Director of Dining Services

Arbors at Greenfield•Greenfield, MA

About The Position

Director of Dining Services Director of Dining Services Full-Time | Arbors at Greenfield Join the Arbors at Greenfield At the Arbors/Ivy, we are family-oriented and committed to family-centered aging through generations. We lead with integrity through care, compassion, and teamwork, and we build trust by creating meaningful experiences for every resident and family. We believe in a culture of collective ownership—where we stand together and do whatever it takes to deliver excellence. And we do it with a positive, united team that values hard work, pride in what we do, and a good laugh along the way. About the Role The Director of Dining Services is responsible for delivering an exceptional dining experience through nutritious, flavorful, and beautifully presented meals. This is a hands-on leadership role for someone who takes pride in their food, moves with urgency, and notices the details others miss. You won’t stay hidden in the kitchen. You’ll be out in the dining room, talking with residents, learning what they love, and building relationships—while still keeping the kitchen running smoothly and on schedule. This role is perfect for someone who has strong soft skills without being overly social—someone who knows when to focus on the work and when to connect with residents and team members.

Requirements

Culinary degree preferred or equivalent experience
Senior living experience preferred OR minimum 3 years as a chef in a restaurant, hotel, or similar setting
1–2 years of food service leadership experience
Serve-Safe Certification required
Allergy Awareness and anti-choking training required
Demonstrated ability to train staff in proper cooking techniques and food presentation

Responsibilities

Lead and supervise all dietary staff, including scheduling, training, and performance management
Create a restaurant-style dining experience that residents look forward to each day
Work side-by-side with the kitchen team to ensure food quality, presentation, and timing
Step out of the kitchen to connect with residents and families, gathering feedback on meals
Handle special requests with professionalism—knowing when to accommodate and when to set expectations
Maintain high standards for cleanliness, sanitation, and food safety
Plan and execute special events, themed dinners, and catered functions
Promote a culture of teamwork, pride, and accountability