Director of Dining Services (Food Service Director)

Creative Dining Services•Zeeland, MI

17d

About The Position

Make Dining the Best Part of Someone’s Day. Creative Dining Services is looking for a dynamic Director of Dining Services to lead the culinary experience at our premier senior living community. In this role, you’ll do more than manage meals—you’ll create moments of joy, connection, and hospitality for residents who call this community home. If you’re a proven leader with experience in senior living or hospitality, passionate about great food and exceptional service, and ready to inspire a team of 30+, we want to meet you.

Requirements

Senior Living Culinary/Hospitality Experience is Required
A Bachelor’s degree in Business or Hospitality Management preferred. An advanced degree in Management, Hospitality, or related field is highly desirable.
In lieu of a Bachelor’s degree, a minimum of 10 years successful managerial experience. An equivalent of education, training and experience may be considered.
Proven superior customer relations skills are required. Must possess excellent communication skills
Must be detail-oriented, a problem solver with critical thinking skills.
Experience in facilitating formal training.
MS Office and general computer/system proficiency in a variety of electronic platforms.
Experience developing, managing and adhering to budgets.
ServSafe Certification required.
Allergen Certification required.

Responsibilities

Collaborate with the Area Director to prepare a period and yearly budget.
Achieve maximum sales and profits, consistent with acceptable operating standards.
Demonstrates thorough understanding of all Company established purchasing and financial policies & procedures.
Ensure other onsite management and support staff understanding and consistent adherence to all Company purchasing and financial policies & procedures.
Collaborate with Area Director to determine staffing needs.
Responsible for hiring, training, coaching, supervising, evaluating and managing performance of direct reports.
Develop unit managers utilizing the gap analysis tool provided by Human Resources to determine individual needs, creating development plans where needed.
Demonstrate thorough understanding of State and Federal employment rules and regulations.
Ensure onsite management and staff understanding and consistent adherence to all State and Federal rules and regulations.
Evaluate total operational performance and ensure client satisfaction.
Develop a complete operational business review on a quarterly basis, review this with the Area Director, and present to the client.
Planning and analysis of all merchandising and marketing programs.
Hold direct report and team meetings on a regular basis.
Be knowledgeable and ensure utilization and thorough understanding of all corporate communications, i.e. the Weekly Digest.
Written communication of all management and administrative staff is compliant with the corporate Electronic Communication policy and all litigation holds on correspondence are closely adhered to.
Ensure positive public relations are attained; account retention is assured.