Director of Digital Operations | Allconnect
About The Position
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. Our Allconnect team is seeking a Director of Digital Operations to play a key role in driving business growth across multiple digital channels including SEO and Paid Media. In this role, you will lead a cross-functional team of analysts and collaborate with creative and engineering teams to develop full-funnel strategy, streamline operations, and improve digital marketing execution.
Requirements
- Demonstrated success in driving growth in various Paid Media platforms and in optimizing digital experiences.
- A problem solver with the ability to think strategically and be execution-oriented to drive a fully-integrated digital strategy.
- Track record of influencing cross-functional teams and driving alignment at scale.
- Desire to work hands-on in a performance based, analytically driven, and fast-paced environment.
- Experience querying your own data with SQL and creating compelling visualizations in BI tools like Looker, Tableau, or Power BI.
- Strong communication skills with ability to articulate and present your recommended strategy and gain buy-in across a diverse functional team
Nice To Haves
- Python experience is a plus.
Responsibilities
- Operate as an owner utilizing data and a deep understanding of our industry to define strategic roadmaps driving customer acquisition and enhanced performance of our digital experiences.
- Translate strategic high-level objectives into detailed deliverables managing projects to completion through your team of analysts and in collaboration with creative and engineering teams.
- Drive process and product modernization enhancements leveraging automation and AI to improve efficiency, accuracy, and business outcomes.
- Manage P&L performance driving quantifiable KPIs across organic and paid channels. Collaborate with other leaders to manage the P&L and forecast future performance.
- Manage priorities across a cross-functional team of analysts holding a high bar for performance and fostering a culture of continuous growth and measurable impact.
- Own key communication channels with senior leaders to cultivate trust, story-tell the performance trends, and gain buy-in on new objectives.
Benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
