Director of Digital Operations - Chief Technical Officer

Gloucestershire Hospitals Subsidiary Company LimitedGloucester, MA
236d

About The Position

Gloucestershire Hospitals NHS Foundation Trust is seeking an exceptional Chief Technical Officer (CTO) to join our dynamic Digital leadership team. Reporting to the Chief Digital Information Officer (CDIO), you'll play a central role in delivering one of the most ambitious digital transformation programmes in the NHS. You'll lead technical strategy and operations across Clinical and Diagnostic Systems, Applications, Integration, Cybersecurity, and Countywide IT Services (CITS), ensuring secure, resilient, and high-performing environments that directly enhance patient care. With strategic and operational responsibility for over 130 staff and a £15M budget, this is a role with real scale, influence, and purpose. We're looking for an inspiring, forward-thinking leader with deep experience in complex environments, the ability to manage high-performing teams, and a passion for innovation. If you're driven to make a lasting impact, can engage diverse stakeholders, and thrive in fast-paced settings--this is your opportunity to lead the future of digital healthcare.

Requirements

  • Educated to Masters level and equivalent experience of working at a senior operational level in relevant specialist area
  • Outstanding leader who can build successful teams and has influential relationships
  • Experience of employing recognised improvement methodologies
  • Experience of staff management and staff development at a senior level
  • Strategic and operational experience of major programmes and projects
  • Extensive experience at working at a senior level in a complex environment
  • Recognised credible leader who can form and manage high performance, output driven teams
  • Strong team player - able to shape a team to deliver high performance and engagement
  • Excellent communicator - on platforms, in teams and in writing. Ability to develop, use, analyse and interpret data
  • Resilient and tenacious in a fast paced and challenging environment

Responsibilities

  • Deputise for the CDIO at Trust, regional and national level as needed
  • Oversee the engagement with clinicians and support the CCIO in the implementation of the EPR in conjunction with the EPR Project Management team
  • Establish and maintain regular contact with internal and external stakeholders and engage with them over sensitive, complex, contentious and confidential issues
  • Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise
  • Ensure areas of best practice in relation to the digital agenda are shared across the organisation
  • Work with the CDIO in order to deliver the digital strategy
  • Actively engage with national bodies e.g. NHS England on policy, programmes and best practice
  • Lead strategically and operationally on all aspects of the Trust technical, system, integration and application architecture ensuring safe, resilience and highly-performing environments
  • Develop and deliver the technical strategy for the Trust including enterprise architecture, systems and security architecture, integration, cyber-security posture, systems development and diagnostic, clinical and corporate systems
  • Manage revenue and capital budgets for all teams including the County-wide IT Service (CITS) ensuring delivery against financial plan, delivery of Cost Improvement Plans, and evidenced value-for-money services
  • Provide effective leadership and direction, engaging and managing stakeholders in order to deliver high profile and digital change
  • Oversee the design, implementation, testing, maintenance and future development of complex and robust applications, relational databases, reporting systems and the provision of technical support for Trust applications
  • Provide specialist technical advice to the Trust to enable effective application development and integration through highly complex analysis, interpretation, design, testing and maintenance practices
  • Manage Technical Projects from initialisation of scheme/project and option appraisal through to successful implementation and sign off
  • Ensure that there is sufficient capacity within the team, and understand the impact on BAU operational work with the implementation of new systems and processes
  • Ensure all new technology and releases of software are reviewed and assessed to ensure compatibility and operability with existing technology and software
  • Ensure all unplanned downtime is reviewed and analysed and a fully documented root cause analysis is completed
  • Liaise with all departments to identify further opportunities for Integration and Development for the benefit of the services and clinical patient care
  • Manage third party suppliers ensuring the service which is delivered is in line with contractual agreements and meets the requirements of the organisation
  • Report progress to all key stakeholders, escalating issues, risks and programme decisions

Benefits

  • Generous annual leave allowance
  • Access to the excellent NHS pension scheme
  • Competitive bank rates
  • Discounts at local shops and restaurants
  • Access to two on-site nurseries
  • Discounted public transport
  • Reward and recognition
  • A range of health and wellbeing initiatives to support you
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