Director of Design

Codal • Chicago, IL

129d • $160,000 - $210,000

About The Position

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence. At Codal, you’ll collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. You’ll also be part of a community that promotes long-term success, not just for our clients but for each other. We’ll help you develop a professional roadmap that takes your career to new heights.

Requirements

• Bachelor’s, Master’s, or equivalent experience in a design-related field
• 10+ years of design leadership and consulting experience, including product discovery, research, and UX strategy
• Demonstrated expertise in human-centered design and service design methodologies
• A track record of building and scaling design systems, operations, or service lines in a consulting or agency environment
• Experience defining scope and strategy for enterprise software, eCommerce, and digital platforms
• A strong portfolio that demonstrates your ability to balance design craft, strategy, and measurable outcomes
• Exceptional communication, facilitation, and collaboration skills with executive stakeholders and cross-functional teams
• Empathy and people-first leadership style, with a focus on empowering teams and clients alike

Responsibilities

• Oversee team performance, resourcing, and delivery across a portfolio of high-impact projects
• Provide mentorship, career development, and growth opportunities through a competency-based framework
• Ensure design quality and consistency through systems, standards, and operational excellence initiatives
• Partner with cross functional leaders and team to ensure holistic end to end strategy
• Lead pre-sales calls, define design scopes, and build project estimates that reflect both user needs and business objectives
• Develop and facilitate presales and discovery workshops that frame strategy and uncover insights
• Serve as a strategic advisor to clients across strategy, design, brand, and user experience
• Guide discovery activities including stakeholder interviews, focus groups, and generative user research
• Direct the creation of service blueprints, journey maps, information architecture, and design documentation
• Oversee the translation of concepts into development-ready prototypes, ensuring continuity from vision to execution
• Drive cross-functional task forces focused on design systems, tooling standards, process improvements, and go-to-market campaigns
• Champion Codal’s human-centered design culture and expand its role as a strategic growth driver

Benefits

• Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees