Director of Dental Lab Scanner Program

Perry & Young Dental Lab

5d•Hybrid

About The Position

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Director of Dental Lab Scanner Program. This is a hybrid/remote position. The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Requirements

Strong business acumen with a solid understanding of finance, operations, marketing, and strategy
Advanced analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable decisions
Strategic thinking with the ability to evaluate complex situations and drive long-term business outcomes
Excellent communication skills, both written and verbal, with the ability to present ideas clearly to diverse audiences
Proven leadership and team collaboration skills, with the ability to influence and build relationships across all levels of the organization
Project management capabilities, including planning, prioritization, and execution in fast-paced environments
Financial literacy, including budgeting, forecasting, and performance analysis
Strong decision-making skills with sound judgment and attention to detail
Adaptability and resilience in a dynamic, evolving business environment
High level of professionalism, integrity, and accountability
Proficiency in business tools and technologies (e.g., Microsoft Office Suite)
Customer-focused mindset with a commitment to delivering high-quality results
Self-starter with entrepreneurial mindset and strong sense of ownership.
Strategic thinker with exceptional execution discipline.
Customer-first mindset with passion for enabling clinician success.
Able to thrive in a fast-paced, high-growth environment.
Bachelor’s degree in engineering, product design, business, or a related field required

Nice To Haves

Master’s degree (MBA or technical discipline) preferred

Responsibilities

Own the product strategy, roadmap, portfolio positioning, and feature prioritization for the dental scanner program.
Maintain deep awareness of competitive and technology developments in digital scanners and dental CAD/CAM ecosystems.
Partner with IT and Product Innovation teams to evaluate emerging scanner technologies and integrate technical insights into product planning.
Lead a cross-functional team across product, engineering, customer support, procurement and operations to bring new scanners to market.
Work closely with Sales—not as a manager of Sales—to align on adoption goals, product positioning, customer feedback, and field execution.
Partner with the Education/Training team to build robust training pathways that accelerate dentist scanner onboarding and long-term usage.
Ensure rapid and successful deployment and adoption of digital scanners by dentists through well-planned onboarding, support, and user education programs.
Work with marketing and education teams to develop learning modules, clinical workflows, tutorials, and best practices.
Conduct voice-of-customer activities, site visits, and pilot programs to refine the product and improve user satisfaction.
Manage the full lifecycle of the scanner program from concept through launch, including hardware, software, and integration components.
Oversee timelines, budgets, vendor relationships, and cross-functional execution.
Ensure high quality, regulatory compliance (where applicable), and readiness for scalable rollout.
Enforce stringent discipline in customer selection to maximize the opportunity while minimizing risks.
Support go-to-market planning, positioning, value proposition development, competitive messaging, and pricing recommendations.
Track product performance, usage metrics, and customer feedback to inform ongoing product improvements.
Represent the program to executive leadership with clear reporting on progress, risks, and growth opportunities.