Director of Data Management in Tampa, FL

About the position

The Director of Data is responsible for the strategic development and operation of the BI/data warehousing practice. This includes managing staffing requirements, optimizing processes and technology, and ensuring a high-availability BI/data warehouse platform. The Director will work closely with business executives and stakeholders in other departments to identify, recommend, develop, implement, and support analytics solutions that deliver essential information to meet their needs.

Responsibilities

• Partner with stakeholders to define business and system requirements for BI, analytics, and data warehousing.
• Align business and IT strategies at the director level across business units.
• Integrate Data Architecture with enterprise-wide goals in collaboration with IT.
• Optimize data resource utilization and streamline reporting, dashboards, and analytics.
• Develop staffing and training plans, leveraging automation and offshore resources.
• Establish maintenance schedules and governance policies for BI and data warehousing.
• Drive adoption of BI programs and define key success metrics.
• Lead feasibility studies, proof of concepts, and pilot projects.
• Implement best practices for high-availability issue resolution and compliance.
• Oversee deployment, monitoring, and enhancement of BI/EDW systems, ensuring security and compliance.
• Develop short- and long-term BI strategies to align with evolving business needs.
• Recruit, develop, and retain top talent for BI and analytics initiatives.
• Foster a data-driven culture through self-service analytics and data literacy programs.
• Continuously optimize BI/EDW architecture for efficiency and scalability.
• Research and recommend emerging data technologies and innovations.
• Ensure alignment of change management practices with company policies.
• Maintain executive and cross-functional communication to enhance data-driven decision-making.

Requirements

• University degree in data science, computer science, information systems, or business administration, with 5+ years of related work experience, including 2+ years in a senior data leadership role.
• Experience with forecasting models and methodologies.
• Experience with AI collaboration.
• Collaborator, Leader across Business Areas.
• Proven experience in BI/data warehousing planning, development, and data infrastructure.
• Experience with data analytics platforms such as Snowflake and Google BigQuery.
• Proven experience in building and managing virtual teams.
• Proven experience developing business cases and departmental budgets.
• Extensive experience working in a team-oriented, collaborative environment.
• Accurate data in a timely manner.

Nice-to-haves

• Home Service Experience HIGHLY PREFERRED.
• Call Center Reporting Experience Preferred.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources