Director of Customs Brokerage

R+L Carriers•Hebron, KY

About The Position

Director of Customs House Brokerage (Licensed) is responsible for overseeing U.S. Customs compliance and related actions and procedures of both our corporate offices and surrounding branches as well as Business Development in CHB services for the organization. Director of Customs House Brokerage (CHB) responsibilities and essential job functions include, but are not limited to the following: Responsible for the profitability and performance of the CHB Division Principal corporate license holder for the business responsible to U.S. Customs and Border Protection Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products Oversee the full compliance and U.S. Customs regulations for all branches Manages the custom entry team and consulting team Manages processes for auditing clients’ documentation, and customs entries Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin Maintenance of existing compliance procedures and review for any improvements or changes Increase service offerings through business development and prospecting potential clients Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning Implementation and training of any customs software or updates to any compliance systems Primary point of contact for customs and other regulatory agencies

Requirements

Bachelor's Degree in related field of study preferred
Practicing U.S. Customs Broker License Required
Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage
Minimum of 5-7 years of management experience supervising teams in multiple branches
Demonstrated knowledge of Title 19 CFR, Harmonized Tariff Schedule, and ACE Entry Summary Business Rules and process Document
Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities
The ability to communicate clearly and persuasively via email, verbally, and in presentations, tailoring your messaging to the appropriate level of audience
Excels in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact
Strong organizational skills with ability to manage deadlines and prioritize workload, and make adjustments to meet business needs
Ability to work in a blended role of operations and sales in an office environment
Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance
Ability to communicate complex concepts in easy-to-understand terminology
Contributes to building a positive team spirit and puts success of team above own interests
Ability to read, write, and speak English fluently
Ability to travel to meet the demands of training and customer expectations
Industry expert in international freight forwarding focused on high volume accounts
Proficient in Cargowise Software System
Proficient in Microsoft Office Suite

Responsibilities

Responsible for the profitability and performance of the CHB Division
Principal corporate license holder for the business responsible to U.S. Customs and Border Protection
Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products
Oversee the full compliance and U.S. Customs regulations for all branches
Manages the custom entry team and consulting team
Manages processes for auditing clients’ documentation, and customs entries
Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin
Maintenance of existing compliance procedures and review for any improvements or changes
Increase service offerings through business development and prospecting potential clients
Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning
Implementation and training of any customs software or updates to any compliance systems
Primary point of contact for customs and other regulatory agencies