Doorloop-posted about 1 year ago
Full-time • Senior
Miami Beach, FL
Furniture, Home Furnishings, Electronics, and Appliance Retailers
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Director of Customer Support at DoorLoop is responsible for leading and overseeing the Customer Support function, ensuring exceptional service delivery while driving scalability and operational efficiency. This role involves managing a tiered support system, collaborating with team leads, and implementing long-term strategies to enhance customer satisfaction and team performance. The Director will also focus on process optimization, cross-functional collaboration, and the integration of customer feedback into product improvements.
