Director of Customer Success Operations
Culture Amp•Austin, TX
266d•$189,000 - $223,000
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About The Position
CultureAmp needs a dynamic, entrepreneurial, and experienced Director of Customer Success Operations to strategically partner with our senior customer leaders, evolve our Customer Success productivity platforms, and drive critical transformations to our customer engagement model (people, process, and technology). The Director will step into team leadership, with a mandate to help drive increased CSAT, reduced churn, and increased client revenue expansion. The Director must partner closely with business stakeholders to ensure alignment on the priorities, and evidence a great track record of sophisticated solution delivery in different businesses.
