Director of Customer Experience
Crayon•Dallas, TX
335d
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About The Position
As our new Director of Customer Experience, you will be responsible for enhancing customer and partner engagement, improving retention, and driving advocacy through structured feedback programs, automation, and strategic initiatives. In this role you will establish and lead Customer & Partner Advisory Boards (CAB/PAB), implement data-driven insights, and collaborate across RevOps, Sales, and Marketing to optimize the customer journey.
