Director of Culinary

Live Nation Worldwide • Philadelphia, PA

10h

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The Director of Culinary Operations will support overall coordination, of all food activities alongside the Head of Food & Beverage and venue management ensuring effective communication, elevating the fan experience all while driving a culture that is “hospitality focused” WHAT THIS ROLE WILL DO Work with venue operations teams to assist in planning and preparation for existing and new venues. Is on site at venues in the portfolio regularly and works closely with the operations team and concessionaires for execution of all food programs as well as maintaining strong communication to effectively partner with local venue teams. Work directly with the Head of Food & Beverage in the continuous development of elevated core food products, genre specific planning, Premium experiences, systems and programs toward improving execution and increasing fan satisfaction across our Venue Nation enterprise. Elevate our Premium experience by developing executable dishes that translate to all areas of the Venue Nation portfolio and every competency level. Works closely with our Analytics Team and local management to review existing programs and special promotions that will improve fan patronage, frequency of return and average spend. Work alongside our Design & Construction team to develop efficient kitchen layouts in non-traditional locations as well as new venues that are in the design phase. Provide F&B leadership and direction at Live Nation venues within the Venue Nation portfolio resulting in superior guest experience satisfaction and financial results Demonstrate and instill a sense of character, integrity and quality to enhance the continuing long-range growth and profitability of the Venues Food & Beverage division Partner with the Head of Food & Beverage in providing continuous direction, support, feedback to all concessionaire partners and ensure unique operations by venue Actively manages the Food & Beverage RFP process for existing and new venue locations in coordination with the Venue Nation leadership team Work closely with sponsorship in implementing and executing all food sponsorships maximizing sponsor and fan satisfaction. Work closely with local, state and governmental organizations in enforcing all food safety aspects are managed by creating systems to ensure our compliance.

Requirements

• Bachelor’s degree or equivalent work experience; preferably in Business, Management or Hospitality
• Minimum of 3-5 years restaurant of Theater venue operations, with a proven knowledge and understanding of F&B business and operations
• Must have ability to work within a corporate environment and as part of a multi-disciplined team of Food & Beverage and entertainment executives
• Requires excellent verbal and written communication skills
• Must be highly skilled in Microsoft Office and Compete or similar hospitality software management system
• Must have working knowledge of POS systems and back office reporting systems
• Must have expertise in the profitability analysis and budgeting
• Exhibits strong problem solving skills in long term and immediate situations

Nice To Haves

• Multi-unit restaurant leadership experience highly preferred

Responsibilities

• Work with venue operations teams to assist in planning and preparation for existing and new venues.
• Is on site at venues in the portfolio regularly and works closely with the operations team and concessionaires for execution of all food programs as well as maintaining strong communication to effectively partner with local venue teams.
• Work directly with the Head of Food & Beverage in the continuous development of elevated core food products, genre specific planning, Premium experiences, systems and programs toward improving execution and increasing fan satisfaction across our Venue Nation enterprise.
• Elevate our Premium experience by developing executable dishes that translate to all areas of the Venue Nation portfolio and every competency level.
• Works closely with our Analytics Team and local management to review existing programs and special promotions that will improve fan patronage, frequency of return and average spend.
• Work alongside our Design & Construction team to develop efficient kitchen layouts in non-traditional locations as well as new venues that are in the design phase.
• Provide F&B leadership and direction at Live Nation venues within the Venue Nation portfolio resulting in superior guest experience satisfaction and financial results
• Demonstrate and instill a sense of character, integrity and quality to enhance the continuing long-range growth and profitability of the Venues Food & Beverage division
• Partner with the Head of Food & Beverage in providing continuous direction, support, feedback to all concessionaire partners and ensure unique operations by venue
• Actively manages the Food & Beverage RFP process for existing and new venue locations in coordination with the Venue Nation leadership team
• Work closely with sponsorship in implementing and executing all food sponsorships maximizing sponsor and fan satisfaction.
• Work closely with local, state and governmental organizations in enforcing all food safety aspects are managed by creating systems to ensure our compliance.

Benefits

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees