The Director of CRM Operations, Data & Reporting oversees the design, integrity, and optimization of the Foundation’s CRM, translating organizational needs into durable data systems and actionable insights. This role leads a team of data professionals, partners across the Foundation, and plays a central role in the multi-year CRM migration initiative. The Director of CRM Operations, Data and Reporting connects the over-arching enterprise-wide meaning of data fields in the CRM to key business processes in the Foundation. The Director partners closely with other teams and Advancement Services colleagues to establish durable, regularly updated, robust CRM data structures that support dashboards, lists, reports, and deliver business insights that will drive fundraising success and propel our mission. The Director supports the Foundation’s data strategy by designing and maintaining data structures, ensuring accurate and timely data flows in and out of the CRM system, and enabling colleagues to leverage data for meaningful insights. The Director manages a team of data professionals and a project manager; setting standards, delivering timely and high-quality results, and providing opportunities for learning and growth. This role is one of the key leaders of the project team to migrate the current fundraising database to a new platform over the next 2 to 3 years. This role reports to the Associate Vice President, Advancement Services and supervises the Assistant Director, Database Administration, Data and Reporting and the Project Manager, Advancement Services. The compensation range for this role is $135,000-$155,000 annually.