Director of Coordination (ABA Services)

Mai Placement • Brooklyn, NY

1d • $125,000 - $175,000 • Onsite

About The Position

A fast-growing ABA therapy organization serving hundreds of clients is seeking an experienced Director of Coordination to lead and oversee its Coordination department. This pivotal role ensures smooth day-to-day operations, effective scheduling, and strong communication between staff, families, and therapists. The Director will manage a team of supervisors and coordinators, driving efficiency, compliance, and high-quality client service in a high-volume environment.

Requirements

• 5+ years of leadership experience in Coordination within ABA or healthcare services
• Proven ability to oversee supervisors and large staff teams (25+ employees)
• Strong understanding of ABA service delivery and client-family dynamics
• Skilled in workflow optimization, compliance, and accountability structures
• Exceptional communication and leadership abilities
• 3+ years of coordination leadership in ABA therapy, home care, or healthcare operations
• Demonstrated success managing mid- to large-size teams
• Strong process management and compliance oversight background
• Bachelor’s degree required; advanced degree in healthcare administration, business, or related field preferred

Nice To Haves

• Hands-on leader with a solution-driven mindset
• Experienced in ABA coordination workflows and client care models
• Brings structure, consistency, and accountability to a growing organization
• Excellent communicator with the ability to motivate diverse teams while maintaining operational discipline

Responsibilities

• Direct and manage the Coordination department, overseeing supervisors and 25+ coordinators
• Ensure accurate scheduling and smooth communication between therapists, staff, and families
• Implement and enforce processes to ensure compliance and service excellence
• Track and analyze departmental performance metrics, addressing gaps proactively
• Mentor and support supervisors, building strong leadership within the team
• Serve as the primary liaison between Coordination and executive leadership
• Uphold high standards of client service, ensuring families receive timely and accurate support

What This Job Offers

• Job Type: Full-time
• Career Level: Director