Director of Continuous Improvement

Red Stag Fulfillment•Sweetwater, TN

1d•Onsite

About The Position

The Director of Continuous Improvement is responsible for leading, developing, and executing strategies to drive operational excellence and foster a culture of continuous improvement within the organization. This role involves collaborating with cross-functional teams to identify process inefficiencies, implement lean and Six Sigma methodologies, and promote data-driven decision-making to enhance performance, reduce costs, and improve customer satisfaction.

Requirements

Bachelor's degree in Business, Engineering, Operations Management, or a related field (Master's preferred).
8+ years of experience in continuous improvement, process improvement, or operations management, with at least 5 years in a leadership role.
Proven track record of leading cross-functional teams and managing large-scale improvement projects.
Strong analytical skills and experience with data-driven decision-making.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Knowledge of industry best practices, methodologies, and tools (e.g., Lean, Six Sigma, Kaizen, Total Quality Management).
Experience with change management principles and practices.
Experience in the manufacturing, 3PL, warehousing, or operations sectors.
Advanced proficiency in project management tools (e.g., MS Project, Jira).
Ability to lead and manage through influence, not just authority.
Strong problem-solving skills and ability to think strategically.

Responsibilities

Lead the development and execution of continuous improvement strategies across the organization.
Drive cultural change towards operational excellence by promoting lean principles, Six Sigma methodologies, and other process improvement tools.
Provide leadership and strategic direction for the future development of a Continuous Improvement function, ensuring alignment with organizational goals and objectives.
Identify, prioritize, and lead process improvement initiatives to optimize efficiency, reduce waste, and improve the quality of products or services.
Oversee the design and implementation of improvement projects, ensuring they are completed on time, within scope, and on budget.
Collaborate with other departments to ensure warehouse capacity, layout, and design meet operational needs.
Use data analytics, process mapping, and performance metrics to identify areas for improvement and track progress.
Lead change management efforts to ensure smooth transitions when implementing new processes, systems, or technologies.
Develop training and communication plans to ensure all employees are aligned with continuous improvement initiatives and understand their role in driving change.
Partner with various departments such as Operations, HR, IT and Finance, and to ensure continuous improvement initiatives are integrated and aligned with overall business goals.
Act as a liaison between leadership and staff to ensure feedback loops are in place for continuous improvement efforts.
Define and monitor key performance indicators (KPIs) to track the success of continuous improvement initiatives.
Report on project status, achievements, and opportunities for improvement to senior leadership.
Keep up to date with the latest trends, tools, and techniques in process improvement, incorporating them as appropriate.