Director of Consumer Sales

Frontier CommunicationsDallas, TX
$169,000 - $223,000Onsite

About The Position

Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. Director of Consumer Sales As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! What we’re seeking: This leader will be charged with driving Frontier’s successful growth into new and existing territories throughout the country. They will be responsible for developing and supporting Frontier’s sales talent to maximize growth in both new businesses and with existing customers. This leader helps the sales teams solve the business needs of prospects and customers by aligning those needs and objectives with Frontier solutions. Your role is critical to Frontier’s transformation strategy and will ensure customer growth, experience, and market penetration targets are achieved. This leader is a superb collaborator that knows how to build close-knit, high-performing teams that include both direct team members and key members of supporting functional teams. This leader is an exceptional coach and has a track record of developing talented individuals who have also demonstrated remarkable careers. We are a highly diverse, collaborative, and entrepreneurial team of innovators, on a mission to transform the way ISPs serve consumers today. 2026 will be a pivotal year for our company, as we transform our service approach, lead the way in fiber technology innovations, and launch an enviable brand and customer experience. In this in-person role, you will be required to report to our Dallas, TX location to complete your work responsibilities.

Requirements

  • Proactive in adopting sales best practices and a leader in process adherence
  • Comfortable speaking with C-suite about financial metrics, calculations, and assumptions in the business case
  • Demonstrates market and industry knowledge and recognizes changing market trends
  • Excellent objection handling and contract negotiating skills
  • Ability to oversee talent development programs and efforts
  • Demonstrates the ability to link corporate strategic goals to customer-facing solutions
  • Strong collaboration skills and ability to work alongside multiple team members
  • Proven record of meeting/exceeding established goals
  • Excellent written, presentation, and verbal communication skills
  • Highly resourceful when need to overcome barriers and objections
  • 10+ years previous experience in telecommunications and managing sales teams
  • Applicants must have BA/BS degree from a four-year College or university, MBA Preferred

Responsibilities

  • Developing your team to exceed projected sales goals assigned to the segment
  • Building customer loyalty in partnership with your team along with building a strong referral network
  • Partner and coordinate with cross-functional teams to ensure customer touchpoints are achieved their intended purpose and meet targeted KPI’s
  • Create pride in the organization and develop high-quality performers that will be considered for future leadership roles within Frontier
  • Evangelize and champion Frontier’s expansion mission, purpose, and needs internally and externally

Benefits

  • Salary Range: $169,000 to $223,000
  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Tuition Assistance Program
  • Personal & Work Life Balance Resources & Wellness Support Assistance
  • Employee Resource Groups
  • 10 weeks of paid parental leave, & a phased return to work program for new parents
  • Up to $10k in adoption program assistance
  • 3 weeks of paid caregiver leave
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