Director of Community Relations

Meadowcrest at Middletown • Middletown, DE

1d

About The Position

Meadowcrest at Middletown is currently looking for a caring, motivated, goal-oriented individual for the role of Director of Community Relations. Do you enjoy building relationships, thrive in a fast-paced environment and have experience helping seniors and their families navigate the process of selecting a community? Are you looking for a positive work environment and want to be part of a team that is proud of the difference they make in the lives of seniors, look no further. If you are dedicated to enriching the lives of seniors and committed to a team-focused approach at work, then this opportunity is a perfect fit!
Description of responsibilities: Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills. Conduct weekly strategy and advisory meetings with the Executive Director. Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support. Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community. Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software. Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form. Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director. Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources. Perform other duties as assigned.

Requirements

• At least two to three years of senior living sales experience
• Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Thrive in a fast-paced environment
• Be able to handle pressure in constructive ways
• Be adept at prioritizing your time
• Have excellent writing skills and the ability to convey complex messages succinctly
• Have an ability to learn and master varying technological platforms and software
• Have strong organizational skills
• Work collaboratively

Nice To Haves

• Previous lease up experience preferred

Responsibilities

• Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills.
• Conduct weekly strategy and advisory meetings with the Executive Director.
• Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support.
• Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community.
• Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software.
• Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form.
• Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director.
• Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources.
• Perform other duties as assigned.

Benefits

• Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
• Generous PTO package, including your birthday as a paid holiday!
• Medical, dental and vision insurance
• 401k with company match
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Director