Director of Community Education

Any Baby Can Of San Antonio • San Antonio, TX

399d • $60,000 - $70,000 • Hybrid

About The Position

The Director of Community Education at Any Baby Can is responsible for leading parent education initiatives aimed at empowering families of children with special healthcare needs. This role involves developing and implementing educational programs, managing staff, and collaborating with community partners to enhance the well-being of families. The ideal candidate will have a strong background in community education and a passion for making a meaningful impact in the community.

Requirements

• Texas Teaching Certificate in Special Education OR Registered Behavior Technician
• At least 5 years of management experience
• Bachelor's degree in Education, Social Services, Special Education, Communication Disorders, Psychology, or any related field
• 7 - 10 years of direct experience in working within community programs serving families or individuals with special health care needs or equivalent combination of education and experience
• MS Office Programs
• Bilingual (English/Spanish)

Responsibilities

• Oversees developing, implementing, and maintaining policies, procedures, and workflows of enrollment and education services offered for children with special healthcare needs.
• Individualizes support services and works alongside executive leadership to set program goals based on client needs, program capacity, and current trends in care for children with special healthcare needs.
• Tracks progress, challenges, and overall performance.
• Allocates resources and oversees the development or acquisition of necessary teaching materials for parent education and actively participates in parent education classes, support groups, community training activities, and all other related services.
• Manages parent educators including onboarding, training and providing daily supervision to ensure execution of program activities.
• Collaborates with other staff to direct and develop the team in a way that supports the needs of the organization, its clients, and employees.
• Creates effective adult education curriculum and resources, writing, updating, and communicating departmental policies and processes as needed, aligning with rules and regulations by governing agencies or grant funders.
• Identifies and implements new training initiatives to support the evolving needs of families and the community, staying informed on best practices and emerging trends in parent education and community engagement.
• Engages in dialogue with parents, caregivers, and community partners to offer recommendations on behavioral support, early intervention strategies, and guidance for various stages of transition.
• Recommends and establishes processes and direction for offering behavioral support to families through home visits, phone calls, emails, texts, virtual meetings, or in-person interactions with parents and caregivers.
• Collaborates with other agency programs to address families' needs, ensuring that the team is informed and aware of available resources.
• Works with the Chief Impact Officer to track key performance indicators (KPIs) and provides regular reports to leadership on the program's performance and impact.
• Monitors program KPIs and team performance, identifying areas for improvement and growth opportunities; proposes innovative strategies and solutions to leadership to enhance service delivery.
• Maintains professional and technical knowledge by attending educational workshops, reviewing relevant literature, establishing professional networks, and participating in relevant organizations while obtaining required certifications as needed.
• Provides direction, professional development, and leadership to staff working in community education programs, ensuring they have the resources and support to succeed.
• Monitors and assists with child supervision volunteers, as needed, to support program activities.
• Participates as a key leader in the planning, implementing, and coordinating outreach events and community engagement initiatives, including special events and awareness campaigns.
• Remains knowledgeable in the agency's database systems and ensures accurate and timely documentation of services provided by education staff.
• Performs other duties, tasks, and special projects as assigned.

Benefits

• Healthcare coverage
• Dental coverage
• Retirement plan
• Hybrid work environment (3 days in office)
• 16 paid holidays
• Accrued sick leave
• 10 days of vacation in the first year
• Two-week Winter Holiday closure

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree